Adobe Acrobat won't work. I've spent 3 hours with two different tech support people, with them coming into my system. They don't seem to understand how OCR is supposed to work. They tell me that adobe thinks my handwriting is an image. Too bad. It's my fault. That is ludicrous. I thought I just didn't know how to do the final steps of a conversation to text. I know that OCR works. I just can't get it to work on my laptop with Adobe Acrobat DC that I pay for monthly.

Can anyone help, who understand how it is supposed to work?

Thank you.