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Acrobat for Windows and Mac: Installation and Licensing

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Todays security update for mac has crashed three times! I had to delete and reinstall the app. Installation hangs indefinitely.

1 vote

AT shared this idea · Nov 3, 2020 · Report… · Admin →

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Saurav Bhatia commented · November 11, 2020 3:27 AM · Report

Hi AT,

Thanks for reaching out !

Could you please share below details to investigate the issue further :

Log files:
/var/log/install.log
/var/log/acroUpdaterTools.log
~/Library/logs/Adobe/Acrobat Updater DC.log
~/Library/logs/Adobe/Acrobat Update Helper DC.log

OS version, Acrobat version, you are facing issue with

Thanks,
Saurav Bhatia

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