This is a bug report, no a feature request or idea. Asking people to clear cookies & cache is a productivity nightmare. I don't even know if that will work. For whatever reason, Adobe logs me out and won't allow me to log back in. It says my subscription has expired when it hasn't; verified in a support chat. I can do so for the Adobe website, but not the interface that opens PDF's nor the cloud for Adobe. Clearing cache & cookies causes me to have to log back into too many websites I do business with or pleasure and is causing too much extra overhead of time. I belong to way too many websites for that to be the only option. Why not clean up whatever is going on that pushes us out of the system? The 'Sign In' button inside the interface does nothing at the moment and I have to operate Offline. The interface says I'm logged in, but when I try to logout, I get the same connectivity error from inside this product. What does this have to do with my browsers? Tech support personnel are reading scripts that tell us to do things that only cause more of a headache and don't solve the problem. I have repaired the installation to no avail. It's still forcing me to use it in Offline mode. FIX THIS!