Adobe Acrobat Crashing when Clicking Fillable Fields too Quickly After Launch
I've encountered 2 separate instances of a replicable issue with Adobe Acrobat crashing upon clicking a fillable field shortly after the document is opened.
The workaround is to allow a few seconds for Adobe to "finish loading", indicated by the 7-day Trial banner appearing in instances of non-licensed users. Any clicks prior to this message appearing will cause the application to crash/close out without an error message.
I'm unsure if it has anything to do with how the document was created.
Application: Adobe Acrobat (64-bit)
Version: 23.008.20470
OS: Windows 10 (10.0.19045 Build 19045)
JC
shared this idea
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JC
commented
For anyone experiencing this issue, try reverting to the old Adobe UI. In Acrobat Menu >> Disable new Acrobat. This seems to resolve the problem for the meantime.
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Jenelle Romero commented
Experiencing the same issue on various devices at our property! Please fix! It seems to resolve as soon as the annoying "Free 7-day trial" thing and another pop-up loads which leads me to believe it is related to confirming licensing/Creative Cloud.
Version: 2023.008.20470
Windows 11