Not being able to view participants in side pane when first opening the program.

Steps to reproduce and observed result:
Once the Acrobat Pro is open and I go to the agreements, I wait a moment for them to load. I click on one of the files to view the information pane to see which people are involved in that file to see who completed the form. When I go to click the tab to view the people, the pane closes and I have to click the file in the list again. It will do this a few times. I have found that if I click the file and wait about 30 seconds to a minute, it would allow me to view the names. After the program runs for a bit it seems to not have the issue anymore. It does have a long lag in switching to the next file to view the information in the pane.

Environment: (OS: Windows 11 Home, 64 bit, 32GB RAM)

Expected result: Expect it to load in a few seconds, then allow me to click the file, wait no more than 3 seconds to open the pane and allow me to expand the field to see the name of the person that submitted the form.