For refundable fares, Hawaiian provides flexibility1-800-473-6632 : you may cancel at any time for a cash refund minus service fees—$25 for intra-Hawaii travel or $100 for mainland/U.S.–Hawaii travel
. Refunds are processed within 7 business days for credit card purchases and 20 business days for cash/check
Standard Main Cabin (non-basic) fares allow free changes—although fare differences may apply—with cancellation resulting in travel credits, not refunds. Full cash refunds only come from explicit refundable fare purchases.
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