Skip to content
← Acrobat for Windows and Mac

Feature request / Bug report

Acrobat for Windows and Mac: Printing

Categories

JUMP TO ANOTHER FORUM

(thinking…)

25.001.20744 bug : only prints part of page on RICOH printers

Version Adobe Acrobat Reader : 25.001.20744.0
Windows version : Windows 11 24H2 build 26100.6584
Ricoh Printer driver : PCL 6 v3.2.0.0
When printing on a Ricoh device (tested with both Ricoh IMC3000 and Ricoh MPC3003) only a part of the page is printed when you print to scale or fitting.
same document printed right on previous acrobat version.
Tested on 2 computers give the same problem.
Document also prints ok if "print as image" is selected.

4 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Kevin Van den Bulcke shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Victor Gologan commented  ·   ·  Report

    Hello,

    This is happening for us as well. Doesn't matter the printer type. Even using the Windows print to PDF function causes this issue.

    This is happening only on Adobe Acrobat 25.001.20744. On Adobe Pro it's working fine without checking the 'print as image' option (and any other apps used to open PDFs).

  • Filip commented  ·   ·  Report

    All Lexmark and Canon printers have the same problem...

  • Tee Cheong Tak commented  ·   ·  Report

    My Ricoh 3 units of MP 2555 devices also facing the same issue.