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Acrobat for Windows and Mac: Scanning and OCR

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Acrobat freezes when starting a scan

Acrobat freezes as shown on attached screenshot. Acrobat Version shown on attached screenshot. MacBook Air M3 with macOS 27.0.1 Golden Gate. Image Capture and Preview work without any issue. Problem happens with scanner connected on USB and WiFi.

Bildschirmfoto%202026-10-31%20um%2017.48.49.png 2353 KB
Bildschirmfoto%202026-10-31%20um%2017.47.14.png 115 KB

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Carlos Hollnagel shared this idea · Oct 31, 2026 · Report… · Admin →

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Acrobat for Windows and Mac: Scanning and OCR

Acrobat freezes when starting a scan

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Acrobat for Windows and Mac: Scanning and OCR

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Acrobat freezes when starting a scan

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