Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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Horrible non-user friendly product
Please deploy software that works. I am in my 3rd night of trying to get a boy scout to stop using your cloud service to complete the Adobe fillable file, he cannot save or access it, he opened an account, and then you denied him access to his file. Now he sends me a link that wont open with an error message to download the latest version. I am using a 2 week old computer, its up to date.
1 vote -
why does your tool suck?
Can not load document... what is wrong with this thing?
1 vote -
Sharing Error
I am trying the adobe document cloud sharing. And whenever I click the share button, an error message in red appear. "Share: unexpected error". "Sharing is temporarily unavailable. Please try again later." Please let me know how to resolve this.
1 vote -
Can we no longer share more than one PDF per link??
Not sure if this is a new update/change, but I no longer have the ability to share more than one PDF in a single link. If this a permanent change I will need to cancel my Creative Cloud Files Storage plan as it will be completely useless. We have the need to share a batch of files in one download link and have been using your service for years with no problems until now.
1 vote -
Stop taking away functionality!
Stop taking away functionality!
1 vote -
Adobe DC Share Issues
When sharing multiple large files on Adobe Cloud, using the "Invite People" option, we note several issues: Some fields in digitally-signed PDFs do not appear (only works if PDF is printed to Adobe first). Bookmarks take about 30-60 seconds to appear, sometimes longer. Today, I'm noting that when the bookmark does appear, it disappears once we click on it. I've also noted that files with both attachments and bookmarks default to the attachments when opening in Adobe itself (even when bookmarks are pinned). In those cases, only the attachments are available when opening in the cloud, the bookmarks never appear.…
1 vote -
There needs to be a new feature to share files to facebook
I would like to see you all add a feature were people could share PDF files right to facebook.
1 vote -
share error
It won't let me share anything - keeps saying share error.
1 vote -
Restore the old interface PLEASE!
Tools either don't work or have just been removed since the web interface was updated. I am no longer to share more than one file at a time unless I open Acrobat. :-(
1 vote -
I need more thorough explanations of products
By being consistent. Different help agents say one thing and it is not true or another staff states differently.
Please alert me when I do something my plan doesn't support.
I was told I could Edit with the "PDF Pack"
I was told and read I could combine files under the same plan. I now have PDF Pre mium plan as your staff stated it was the way I could do things as noted above.
I cannot afford to pay any more for signatures and management of the PDF's. I need a thorough explanation of what I can do with…1 vote -
Copy Link
COPY LINK DOESN'T WORK
1 vote -
New interface SUCKS!!!!
I'm not going to hold back, this new web interface SUCKS and seems to be getting worse!!!!! Now I'm not even able to share multiple files anymore. I don't see the share button unless I select one file at a time.
1 vote -
Help delete files
I need to delete files that are showing as in "For Signature".
Where is the button?
2 votes -
copy link
"copy link" in a shared PDF does not work in safari
1 vote -
Lost functionality!
When I use “Send & Track”, now known as “Shared for Viewing”, to share more than one image with a client I am no longer able to tell exactly which images they view and download the way I was with the old interface. Please give back the old interface!
2 votes -
HATE this and miss send and track
I have no clue what has been shared or linked. The beauty of Send and track is gone - and missed. I will not fight this battle every day.
4 votes
cfrench
responded
Thank you for posting. If you click on Shared for Viewing on the left hand side you’ll see a list of all the files you’ve shared. Is there something in that view that you aren’t ale to do or find difficult to do?
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new doc cloud interface is awful
The new Document Cloud interface is terrible. the old interface was intuitive. The created links are long and needlessly complicated.
3 votes -
Bring back the forwarding!
Not being able to forward shares like in the old interface needs to be fixed. I attempted to share today and received a message from the system saying "Unable to send. Try again later." This neve happened with the old interface, but if it had I would have been able to forward the files and message without having to start from scratch.
1 vote -
Don’t share my filed
Don’t share the documents without my permission as some one in my contact address is viewing my filed without my knowledge
2 votes -
Shared for viewing concerns
I use this service mainly for photo distribution. The new design does not allow for all of the thumbnails to be seen on a grid at the same time. You must click on a very small photo to get a better view and then cannot advance to the next one. I'd like to see options on configuring the viewing page for the delivered photos. Going to the next photo or document without having to back up to the previous page would be great. Thanx
2 votes
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