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Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. Convert from PDF to Word

    Contact Centre is very frustrating. I cannot find any answer to my questions. I just aid for a year subscription and it still does not convert my PDF document into Word. It would have been faster to retype

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  2. Inconsistent Tool

    I am frequently getting errors that I have reached my max limit when I have NOT used the tool.... disappointing.

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  3. Poor conversion to excel

    My first pdf export to excel turned out terrible. The data and columns were not properly aligned. What did I do wrong

    1 vote
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    1 comment  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  5. bad service

    I have paid in full for an entire year. Whenever I try edit or convert PDF to either word or excel format I am always redirected to a new payment option.

    Not only is this extremely frustrating but time consuming and is deliberately misleading customers.

    I paid for a year and expect the service you offered for that payment not half way through I am block from access and you want to extort more money out of me.

    Kindly provide me with the correct link with editing and converting facilities for I have paid for as current system wont allow…

    2 votes
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    1 comment  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  6. lousy conversion, really

    hi, how can it be that the conversion of the pdfs result in such a lousy incomplete result

    it is in page two corrupted
    this is not worth the fee of >20€ per year, I'm heavily disappointed

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  7. pdf to word

    When I convert my pdf to Word, the conversion is horrible, despite the fact that I am converting a book I wrote and it is fine, honestly, this program does not work and I would like to get my money back, because I paid to have this function

    2 votes
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    1 comment  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  8. Distorted PDF file

    The PDF that I converted to a word document was completely distorted. I needed to use this with my students and I cannot use it.

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  9. Virker ikke

    Lorte program der ikke virke

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  10. Way too complicated!

    o open? I just want to share a file? This is way too complicated.I have wasted a huge amount of time trying todo this!!

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  11. تحويل الملف Convert file

    I want to convert the file
    There is no Arabic language

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  12. alshari1981@yahoo.com

    Lesbian,💋 **** 💝 good 👍

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  14. useless conversion from PDF to Excel

    I am not happy with the results ! When I convert an inventory list from a PDF to an excel sheet The individual pages of the excel sheet are formatted differently. I do not see the use of this product at all.

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  15. On line

    Help online

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  16. Half page conversions

    My PDF doc is converted into a Word doc in half - meaning I only see the right side of any page. So this conversion did not work for me.

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  17. Product doesn't work

    This product did not perform as advertised and I would like a refund.

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  18. Accentuated letters disappear from comments on download

    Hi there,

    When using the share for review feature and after getting comments, I proceed to the download of the PDF version including all comments, but the issue is that all the accentuated letters are taken out of the comments.

    It seems like it's a bug!

    Any help resolving this, as it makes the content hard to read, would be greatly appreciated.

    Cheers,

    Julien

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  19. Facebook

    Aly bautista

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  20. Export doesn't work, tells only after purchase.

    Ich habe die Exportfunktionen abonniert, nun wird das PDF, das ich exportieren wollte nicht unterstützt. Die gekaufte/abonnierte FUnktion steht also nicht zur Verfügung. ICh widerrufe den Online-Kauf, bitte die 24,13- EUR zurückerstatten

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
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