644 results found
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deliver to the communities
@customnotificationsounds
1 vote -
Adobe sent my document to the wrong recipient
Hi, I sent a confidential document for signature to one person through the E-Signature option. I then received an email back from a different person with an almost identical email address - who had received the agreement from Adobe, although I had entered the intended recipient's email accurately. I do not understand how this happened, and it is is significant breach of privacy. Can you please contact me to explain?
3 votes -
Sistema confuso
El nuevo sistema es algo confuso en la zona de comentarios, junta muchos comentarios de distintos pdfs en uno mismo, confundiendo al usuario.
1 voteHi,
Thank you for contacting us. Can you please provide us with the following information to assist you better:
- Exact description and steps of issue that you are facing
- Is this happening for all files or any specific file?
Thanks,
Harshpreet
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Unhelpful
I have not been able to print for a couple months because of this problem. I don't understand why I am the only one having this problem but I receive no help and the only thing I receive is to pay this much a month. Maybe I would pay if someone could help me.
1 voteHi Sarah,
Thanks for reaching out and apology for any inconvenience caused. In order to help you further, can you please let us know what issue you are facing while taking a print? Are you seeing any error? If yes, then please share screenshot.
Regards,
Shweta
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1 vote
Hi Ahmed,
Thanks for reaching out to us. Are you facing any issues while trying the tools? Please let us know uf we can help in anyway.
Regards,
Shweta
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not clear
Compressed file not clear
1 voteHi Zajil,
Thanks for reaching out and apology for the inconvenience. In order to investigate further, could you please share the file with us if possible.
Regards,
Shweta
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I'm paying for literally nothing usable
I hate your online portal. I have an Adobe Acrobat Pro subscription and I can't do anything I want to do. I need to Prepare a form, there's no option to do this. I need to be able to enter text into a PDF, then download for someone to sign and I can't do that. I tried to set up a Template, that allows me to pre-fill some fields and when I try to use it, it also wants me to sign as Participant 1. I just want to use the Adobe Acrobat desktop software and I can't do that…
4 votesHi Jennifer,
Thanks for your feedback. Fill & Sign has a toolbar where you and drog and drop text fields. There are also PDF tools available for editing PDF. You will find them in Edit flyout or the tools page. Have you tried it?
As for Template, it shouldn't require you to sign if it doesn't have a signature field assigned to you (Sender). You can change the recipient (assignee) of any field by right clicking on the field and select Edit.
Also when you send it out for signature, make sure you do NOT add your self as a Recipient since all recipients will be required to sign. If you have any non-signature fields assigned to Sender in the document, you will be asked to prefill before it's sent out.
Adobe Sign Team
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Terrible Fill & Sign Experience
I'm highly dissatisfied with this experience, I waited an extremely long time to fill out and sign two documents. The filling out process went fine, but when it went to signing everything fell apart. Somehow the system saved the document with a small signature, not the one I resized, and you can't fix/delete those after saving. Once I put an entirely new page in, the signature would go in fine, but then it would "save my changes" forever after it already said "Changes Saved" and then it wouldn't download correctly or print. I will never use this again.
1 voteHi Landon,
Thank you for your feedback. Would you be able to share some test documents with us so we can try to replicate the issue?
Thanks,
Adobe Sign Team
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Font size too big for boxes
Your form filling is bad, the letters are too big for the input boxes so most of the form inputs are only partly elligible. You should include an option to change the size of the text.
1 voteHi Shane,
Thanks for your feedback. The fill and sign tool should have options to change font size. Could you please share more details for the issue you're facing and a screenshot if possible.
Thanks,
Adobe Sign Team
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A waste of time - why don't you specify what sort of PDF file you can convert?!
It doesn't convert Russian!
2 votesHi Cecilia,
Thanks for your feedback on Acrobat web. Sorry, to hear about your experience with the convert tool. In order to investigate it further, can you please share the original file with us?
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Poor servic
Poor service
1 voteHi Maryam,
Thanks for reaching out and apology for any inconvenience caused. Please let us know if we can help you in some way.
Regards,
Shweta
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2 votes
Hello,
Thank you for contacting us. Can you please apprise us with the the exact issue that you are facing while using Acrobat ?
Thanks,
Harshpreet
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Michaelholy901@gmail.com
Google cloud permission to watch over
2 votesHi Brian,
Thanks for contacting us. Could you please help us understand the issue you are facing.
Thanks,
Harshpreet
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"Send a copy" functionality should not have been removed
As recently as last month, I could easily "send a copy" of a signed document as an attachment to an email address. This feature now appears to be gone. I would very much still like to be able to do this.
1 voteHi Eric,
Have you seen a little Share document button on the toolbar? It should provide similar feature as Send a Copy. Do you find it useful?
Thanks,
Adobe Sign Team
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Terrible product! Docusign is better than you
I have tried so many times, the SaaS version cannot send E-Sign to Hotmail.
1:50 PM
Adobe Customer Care Virtual Assistant
Hi. I am the Adobe Customer Care Virtual Assistant. Tell me what you need help with. I'll do my best to understand and find the right person to assist you.
Adobe Customer Care Virtual Assistant
You need help using Sign or troubleshooting an issue. Is that right?
Yes
No
Yes
Adobe Customer Care Virtual Assistant
I want to make sure I understand clearly. Which of these categories best describes your issue?
How to sign email outlook
Send for Signature…1 voteHi Lilian,
Are you still facing the issue with sending e-Sign to hotmail? Could you please provide the date and name of document sent so we can investigate?
Thanks,
Adobe Sign Team
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bug in adding text
text adding function is useless, does not work, part of text just dissapears.
1 vote -
bring signature in front of the photo.
Cross signature across photo not working properly. signature hide behind the photo.
2 votes -
Not bad acfgaa
How can I remove a name from this photo
1 voteHi Chamarice,
Thanks, you for reaching out to us.
Could you please help us to understand the workflow and issue you are facing while using the product.Regards,
Harshpreet
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Hours of work lost
APPAULED that Adobe would release such a product. It should be removed from the market. It's clearly a terribly buggy pre-beta.
Have lost hours upon hours of work. Just disappeared.1 voteHello A K,
Thank you for contacting us.
Can you please provide us with the following information to assist you better:
- Exact description of issue that you are facing
- Is this happening for all files or any specific file?
- Is it possible to share a screenshot of error you are facing?
Thanks,
Harshpreet
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Can't select pdf components
The "select" button keeps creating text boxes, and doesn't actually let me select anything.
1 voteHi Maximillian,
Thank you for contacting us. Can you please provide us with the following information to assist you better.- Is this happening for all files or any specific file?
- Is it possible to share a file for which you are facing this issue?
Thanks,
Harshpreet
- Don't see your idea?