CHANGE "TAP TO SIGN" TO "SEND"
YOU MUST CHANGE "TAP TO SIGN" AT THE END TO "SEND"!!! My clients never complete the electronic signature process because "Tap to Sign" is confusing - THEY ALREADY SIGNED. It should read "SEND"!
Richard Cleveland
shared this idea
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Gerry Kozakewich
commented
I had two senior citizen clients today in their late 70's / early 80's express their frustrated by phone to me today - they were fed up with it, not understand what they were doing wrong. "I kept signing, over and over again. You should have got them". I sent 6 separate documents to them to sign. It took them 1/2 of the day to do it, requiring me to walk them through it by phone in order to get their signatures (I had to send myself a document to simulate the process). I could see on my end that they viewed the files, but no signatures received. The issue: the "Click to Sign" button. "Why should I push the "Click to Sign" button. I've already signed the darn thing."
I hope this highlights the issue. Please change the wording on that "Click to Sign" button.
"Click to SEND Signed Document"
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AdminLucia
(Admin, Adobe)
commented
Hi Richard,
We will be looking into your suggestions.
Thank you,
Adobe Sign Team