Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. Document won’t appear on my iPhone.

    I can’t see my document, although I linked the Adobe doc with my Apple ID.

    1 vote

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  2. PDFs showing up blank

    PDFs aren't showing when I try and view them from a review link.

    1 vote

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  3. Adobe Acrobat Reader preview fills RAM

    When I try to preview the pages on PDFs it constantly fills up my RAM.
    On older Versions it does not happen.

    OS: Windows 10.0.17763 Build 17763
    Adobe Version: DC 2021.007.20091

    1 vote

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  4. Adobe Acrobat Reader preview fills RAM

    When I try to preview the pages on PDFs it constantly fills up my RAM.
    On older Versions it does not happen.

    OS: Windows 10.0.17763 Build 17763
    Adobe Version: DC 2021.005.20058

    1 vote

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  5. not working

    it keeps saying my free trial has expired even though i paid the monthly fee and i cannot run adobe on my desktop

    1 vote

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  6. Document Link Stopped Working

    There is an error that happens sometimes when clicking a previously working link. after clicking the link the adobe document wont load, it displays a grey screen with the following message in it 'Something went wrong, try again later". I am having to go to my adobe home page and access the document from my recent document links.

    1 vote

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  7. Dosyayı açamıyorum

    Bu simgeler ne anlama geliyor

    1 vote

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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Demir Erzurum,

    Thanks for reaching out. To assist you more, we would need a screenshot of the icons that you are talking about. Can you please share the screenshot ?

    Regards,
    Harshpreet Kaur

  8. Pls add dark mode

    Please add dark mode

    1 vote

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  9. can't open xdf files at all

    Please support XDF on Adobe online, I can't open the pdf at all because it says "The document you are trying to load requires Adobe Reader 8 or higher. You may not have the Adobe Reader installed or your viewing environment may not be properly configured to use Adobe Reader. "

    1 vote

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  10. CC Nhxj

    File not working

    1 vote

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  11. app does not open my pdf, pdf in document cloud broken

    This app is useless now because my pdf does not open . I had saved it in document cloud but it doesn't open it, so im mad.

    1 vote

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  12. scrolling up and down problem

    If there are many pages, it is not smooth to scroll up and down.

    1 vote

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  13. A impressão do arquivo pdf aparece com o menu lateral direito

    Estou tendo o seguinte problema: -Todos os arquivos pdf que eu abro ou salvo aparecem com o menu lateral direito completo, não posso enviar esses documentos para obter meu certificado digital dessa forma, pois isso dará a oportunidade dos documentos serem alterados sem o meu conhecimento. Aguardo se possível explicação de como resolver o problema

    1 vote

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  14. 결제취소요청

    급해서 무료체험을 신청했었는데
    사용을 못했습니다. 자동결제가 되었는데
    한번도 사용을 안하였는데, 결제 취소 부탁드립니다.
    결제 취소요청에 대해서 연락부탁드리겠습니다.

    1 vote

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  15. 1 vote

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  16. 看不见

    加载不出来。。。

    1 vote

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  17. Fail to detect subscription

    Subscribed to Adobe PDF renewal and it still kept prompting for renewal and refused to open my pdf. What's going on?

    1 vote

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  18. Imcompatibility of PC/MAC and Online Version

    So, the documentcloud is not compatible with the PC version, right? I had to open a government document but it doesn't open as it does when using the Mac or PC version. Why?

    1 vote

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  19. Useless

    Are you joking? WTF is this for if I can't open a PDF file? All I get is "To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html"
    Really great. Thanks.

    1 vote

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  20. Ok

    Tout est parfait, p-t ajouté une photo sur le mur blanc du fond (salle Découvertes)

    1 vote

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