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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


Acrobat Web

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936 results found

  1. Google Chrome appears to prevent me from editing pdfs now. I dont know how to get that feature to work now

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  2. Acrobat won't download

    1 vote

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  3. Good Afternoon,

    I already have a Subscription. However, I was having problems with my Mac operating system (High Sierra). I downgraded to El Capitan to try and correct these problems. My data is backed up in Time Machine, but if I restore it, it will reinstall the High Sierra operating system, creating the same problems again. I would like to download another copy of Adobe Acrobat DC, but I'm not sure how to do this and not be charged like a new member. Also, I was examining my Key Chain to check for invalid certificates. I found 3 identified as…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  4. I received a Dutch version and cannot use it since I cannot read Dutch. How do I change it to English or receive the English version?"

    5 votes

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    1 comment  ·  Other  ·  Admin →
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  5. I am accessing document cloud from latest firefox but menu after clicking action button is hiding in case of mouse hover event

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Gathering Feedback  ·  cfrench responded

    Can you tell us what version of FireFox you’re using and whether you’re on Windows or Mac?

    Also try hovering over the item and checking the box to the left of the file icon. Then let us know if you can access the function you need from the pane that opens on the right.

  6. The old document cloud allowed for multiple files to be downloaded via .zip folder. I would like to have that capability back.

    1 vote

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    Resolved  ·  2 comments  ·  Other  ·  Admin →
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  7. Stop bugging me about Acrobad DC. I won't purchase your OVERPRICED software.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  8. Acrobat Pro DC will not download. I keep getting an error message - see attached.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  9. Sir,
    Can't able to download the Adobe app on my PC.
    My e mail ID is also verified. Please send me a link for it -If you can.
    My email 🆔 is -ravithakore@outlook.com
    THANKS.

    2 votes

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    Resolved  ·  1 comment  ·  Other  ·  Admin →
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  10. For some reason the Office 365 Doc was plastered over my PDF file/ that needs to be removed from my download- that is ridiculous!!!!!

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  11. I can not locate my account information to change my email address.

    19 votes

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    0 comments  ·  Other  ·  Admin →
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  12. Please cancel my subscription. I have tried several times over the last couple months and have been unsuccessful. Thank you for your help.
    Chris
    678.301.9891

    5 votes

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    6 comments  ·  Other  ·  Admin →
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  13. i cant purchase my upgrade and i desperately need to be able to reduce the size of a pdf! please contact me asap

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Because I have a Japanese e-mail address, everything on this site is in Japanese. How can a switch the language to English?

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Resolved  ·  cfrench responded

    To change your language, sign in to https://documentcloud.adobe.com/link/home/. Click on your account icon (just to the right of the bell). Then choose Settings (the first option you can select). You can pick your preferred language under User Locale (the first option at the top of the dialog).

  15. Номер заказа: ADB048270126RU
    Дата заказа: 21 декабря 2018 г. Как отменить подписку.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  16. where do I find the send and track tool

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Resolved  ·  cfrench responded

    The Send and Track features are now part of Sharing files for viewing. You can share new files starting from the “Share Files” tool at https://documentcloud.adobe.com/link/home/. You’ll find files you’ve previously shared under Shared – For Viewing on the left side.

  17. Bu tam olarak hangi renk masa bej rengimi bakın mesela kumanda beyaz

    1 vote

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    Need Info  ·  0 comments  ·  Other  ·  Admin →
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  18. Is there a way to drag a file from Document Cloud and drop to another browser application? I'm trying to eliminate the step of having to download the file.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  19. Adobe Acrobat DC hängt sich seit dem letzten Update ständig auf "Keine Rückmeldung" und ist unerträglich langsam.

    1 vote

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    2 comments  ·  Other  ·  Admin →
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    Resolved  ·  cfrench responded

    We’ve made some improvements to the upload speeds let us know if you’ve noticed improvements.

    Wir haben einige Verbesserungen bei den Upload-Geschwindigkeiten vorgenommen. Teilen Sie uns mit, wenn Sie Verbesserungen festgestellt haben.

  20. Não consigo baixar o Adobe Pro DC...
    Preciso de ajuda por favor...

    4 votes

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    1 comment  ·  Other  ·  Admin →
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