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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


Acrobat Web

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107 results found

  1. I Don't need Cloud storage .How we can down load all file in our computer Download?? How we can change this, we are not able to use Adobe IF we sign out..

    1 vote
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  2. Very dissapointed with this service and their customer service!!! i will give it a -0. We are a busy company and i contacted to ask for help while also working, i've vbeen oput on hold and waited more than 15 minutes, but when i had to let them wait for an emergency they quickly closed the chat not even helping me resolve the issue!! i will not recommend this service to anyone!

    1 vote
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  3. Hi Adobe Team

    I tried to drag and drop or move some scaned documents from Adobe Scan to my connected One Drive storage. I could not manage to do it. I could only download the zip file and uploade the documents to OneDrive manually.

    If that is a planned behavior, it renders the adobe scan app and the adobe storage useless. Is there a trick to it?

    BR Oliver

    1 vote
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  4. PDF dokümanlarım sürekli donuyor.

    2 votes
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  5. 1 vote
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  6. Non riesco ad accedere ai miei file in cloud.

    Mi dite che ho 19,4 GB su 5 GB - e mi chiedo come sia possibile.

    Credo di aver cancellato tutto e non ho più rinnovato l'abbonamento.

    Vi chiedo pertanto di cancellare qualsiasi file sia ancora, per qualche motivo, riferito al mio account.

    Grazie

    Allego screenshot precisando che NON ho alcun firewall attivo.

    Grazie
    Moira Nazzari

    1 vote
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  7. The new update either won't allow me to upload a PDF or attach other documents.

    1 vote
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  8. Funktion "Signiertes Dokument hochladen" funktioniert nicht bzw. ist als Option bei der Vereinbarung nicht "klickbar".

    1 vote
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  9. Unable to select files

    1 vote
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  10. We used to be able to upload files with signatures on them so that our providers could sign as well. Now that's not an option because the document is considered to be "secured." Please bring this feature back - it is essential for our work!

    1 vote
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    Hi,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  11. In the old version we could drop multiple documents into the drop and drag box which was very useful as we attach multiple schedules to our documents. Now it only allows us to drop one document and then we have to go in and take additional steps to add more documents and it takes more time and takes longer to load.

    1 vote
    How important is this to you?

    Hi,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. 

    However, it's important to mention that current version of the app does allows dragging and dropping multiple files for different features of the same, could you tell us the steps you took when encountering this issue? This will be very helpful to us for narrowing down possible causes of the issue you're facing.

    Meanwhile, you can switch to earlier version by following the steops below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do…

  12. Buongiorno, il programma si blocca spesso creando disagi per il mio lavoro.
    Grazie.

    1 vote
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  13. for Sorting tool, instead of the latest modify date arrangement, Adobe should include the Original Added Date for us to know when is the sequence of adding

    1 vote
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  14. Looking for a way to delete documents from the Adobe server.

    1 vote
    0 comments  ·  Documents/Upload  ·  Admin →
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  15. I am very tired to have to enter my id and password to open and read a document only.
    PLEASE STOP BOTHERING ME

    1 vote
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  16. Jeg har sendt oppsigelse av mitt abonnement hos dere tidligere i høst uten å få tilbakemelding??? Ser på faktura oppsett så står det at jeg vil bli trukket abonnement 31.12.2023, hva er dette?? JEG SIER HERVED IGJEN OPP MITT ABONNEMENT OG HÅPER AT DERE SOM SERIØST SELSKAP ORDNER OPP?? Mvh Nils Gjelstad

    1 vote
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  17. This online platform is very disappointing. You are user friendly but it does not have any value when the site consistently reports error. I'm not employed by you, I shouldn't have to problem solve your products. Get better.

    1 vote
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  18. Hi, I have a plan with you and make my payments amount for $14,99 now I don't know why I can not download my documents to will be shared. Your app make an error "no available space" but I have only 4 pdf format Cann you help me to have a quickly answerd Pleas?

    1 vote
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  19. Very slow response on iPhone. I removed it after 10 minutes of installing.

    2 votes
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  20. im missing literally all my other pages

    1 vote
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