Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. Horrible new design!

    This new website is horrible! I can't even send out reminders anymore. I can't believe this went out without notice and I can't switch back.

    6 votes
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    2 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  2. formatting changes?

    Hello,

    Has the format changed for Adobe Docusign? I am not able to see the Manage Documents page or regular formatting today.

    Thank you,
    Carmen Bronston

    6 votes
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    2 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  3. Very irritated with the new interface!!

    Very irritated with the new interface!! It adds extra time to my workflow because I can't see image details now without clicking on each one and it is killing me!

    1 vote
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  4. object to requesting my birthdate at login

    I object to you collecting my birthdate as a requirement to log in. It's easily possible to use some other information to authenticate me. I do not trust Adobe to keep my information confidential, because frankly, you lack imagination for not using another shared secret. Adobe is not authorized to use my birthday for any other purpose.

    1 vote
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  5. Download Function

    Why has the 'download all' function been removed when combining files? I often have significant numbers to download and it seems that I now have to click each individual combined document where before I could select download all.

    Thanks,
    Vicki

    1 vote
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  6. Complicated Adobe services tree

    As the Adobe website is very complicated, some CC features are complicated. There are so many Adobe services that with one account it's hard to understant where we're browsing, hard to find some features in sublevels… Today, I'dlike to tell you about one Acrobat / Adobe Scan feature: When I make new PDFs with Adobe Scan, they are sended in an online folder named "Adobe Document Cloud/Adobe Scan. Well, this is ok, but, as theses documents (PDF in this case) are on my Adobe account, why don't they appear in my Creative Cloud Files folder ? They are online, like…

    1 vote
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow users to organize and delete files

    FEATURE REQUEST: Allow users to create folders to organize files.

    FEATURE REQUEST: Allow users to delete files.

    PROBLEM: I cannot organize my files in any way, nor can I delete files that are irrelevant. This has rendered the experience almost unusable, as I cannot distinguish useful files from ones I don't need.

    5 votes
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. Can you tell us more about what you’re trying to do? If you click on the Files tab, you’ll find that you can delete files that you’ve uploaded and create folders to organize them. Is it that those capabilities are not easy to find?

    You’ll also find files that you’ve shared for Viewing, for Review or for Signature in lists under “Shared”. Are you trying to organize those files?

  8. Please bring back Manage section of Adobe Sign ASAP!

    The new Adobe Sign interface is very difficult to use--especially the For Signature list where you are supposed to view/manage all of your signatures/status.

    The old Adobe Sign Manage section was WONDERFUL--easily could view what was happening with the different sections:
    Waiting for Me to Sign
    Out for Signature
    Signed
    Canceled
    Archived
    Library Templates

    The new format is hard to view, I can't delete excessive drafts to clean things up and it doesn't even show the name of the other party in the list--you have to click on it and read through the info at the right.

    Please, please, please…

    6 votes
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  9. Changes to Adobe Sign are terrible

    Where is the Manage tab for Adobe Sign????? Adobe removed functionality. I am trying to close on a deal and cannot manage docs!!! This totally sucks.

    4 votes
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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →

    You should see a toggle in the upper right corner of the interface, next to the filter, that says “Adobe Sign Manage”. Toggling that on, will display agreements in the traditional layout. Let us know if you don’t see that toggle or if that isn’t providing what you need.

  10. Selecting, moving, downloading files is a joke (also i cant even see the category options in the bar below, had to click around and guess)

    The scanner is great but this website is a joke. Can't move more than 50 documents, cant download more than 50 documents, but there is no way to select just 50 or select a range of files by date. The only way seems to be clicking each individual document but guess what happens when you accidentally click a document??? It unselects all of the docs you have selected. You also can't create a folder while moving documents which should be an option (aka the first time any one goes to select and move documents but hasnt created the folder they…

    1 vote
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  11. Names of receivers not viewable

    How can I view to whom I sent my request for signature? The names of my files are always the same, just the person receiving it changes.

    This setup is time consuming to try and figure out which one is the one I am looking for.
    Thx

    5 votes
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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  12. Not too sure, but I recommend the old system

    I'm used to the old system, could it be restored.

    1 vote
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  13. the upgrade is not working for us. (yet)

    Hi,
    Adobe seems to have upgraded and a lot has changed. Kindly take us through the changes.
    We are unable to:
    To see whom the contract belongs to
    Delete contracts
    Set reminders
    To see the status of the contract
    *To see who sent the contract.

    Please send us more information on the version of this programme. I was unable to search for tutorials on Youtube.

    Please help us as soon as possible.

    With Gratitude,

    Natalie

    5 votes
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  14. New Adobe is impossible to find documents

    Where are the signed old documents to be managed?

    4 votes
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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  15. Terrible changes to Sign!!!!!!!!

    Adboe Sign is different. No notice to me....!
    My document library is gone. I've been on hold trying to reach customer service for ages!!!!!!!!!!!!!!!!!!!

    4 votes
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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  16. Change back to previous layout

    I Absolutely hate this layout... We have been using it but it is such a time consumer. Software is supposed to allow you to access your information in the fastest and most intuitive way possible this is not it. Let me prove it. When you log in what do you customers want... First they want to see everything they sent off , anything that is waiting for them, and all of their templates so they don't have to go clicking around to find it. Do you know I have been on here for 15 minutes and I cannot find my…

    1 vote
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  17. design piorou

    Está muito ruim. Era muito melhor antes. Não acho opção de apagar, não acho opção de criar modelo de campos para assinatura... tentaram deixar mais simples - ficou - mas retiraram (ou esconderam) funcionalidades básicas que deixam a experiência horrível. é uma pena, vou ter que achar outro.

    1 vote
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  18. Cancel Account

    Order #ADB045496098
    I spent some time on your website yesterday trying to sign up for EchoSign. My company used it years ago and would like to again. I followed all the prompts and paid $318.62 for a year subscription. However, now that I am in it - I don't think I signed up for the right thing. I don't need storage and collaboration. When I try to get into Adobe Sign it looks like I can only have one user - even the program I purchased said 2-9 people.

    I just want echosign. and what I am seeing on my…

    2 votes
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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  19. Views for shared vs. shared with me

    I met with a customer who noticed that the Shared for Review list under Home, shows both reviews that she shared and those she received. She asked for an easier way to separate those views.

    2 votes
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  20. Deleting Multiple Files

    You can't delete multiple review files at once. If you click one's check box it gives you an option to delete off to the right side. If you click another one that goes away and says "we can't combine, export, or create new files from shared items at this time" I'm just trying to delete them. It's a pain to delete so many at once and I don't want to clear all of them either.

    1 vote
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    Under review  ·  0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
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