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  1. Problem with Adobe Sign Manage

    I am having some problems with the new Adobe Sign interface. If I switch on “Adobe Sign Manage” in the “For Signature” tab, it all works fine – at least, it works until the session times out. A pop-up message appears saying my session has timed out and asks me to click OK to refresh the session. This is where things go wrong.

    The Adobe Sign Manage iframe gets blocked with a Chrome sad face page icon on a grey background. The console shows the following error and warning:

    Refused to frame 'https://ims-na1.adobelogin.com/' because it violates the following…

    18 votes

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  2. object to requesting my birthdate at login

    I object to you collecting my birthdate as a requirement to log in. It's easily possible to use some other information to authenticate me. I do not trust Adobe to keep my information confidential, because frankly, you lack imagination for not using another shared secret. Adobe is not authorized to use my birthday for any other purpose.

    7 votes

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  3. Allow users to organize and delete files

    FEATURE REQUEST: Allow users to create folders to organize files.

    FEATURE REQUEST: Allow users to delete files.

    PROBLEM: I cannot organize my files in any way, nor can I delete files that are irrelevant. This has rendered the experience almost unusable, as I cannot distinguish useful files from ones I don't need.

    6 votes

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    cfrench responded

    Thank you for your feedback. Can you tell us more about what you’re trying to do? If you click on the Files tab, you’ll find that you can delete files that you’ve uploaded and create folders to organize them. Is it that those capabilities are not easy to find?

    You’ll also find files that you’ve shared for Viewing, for Review or for Signature in lists under “Shared”. Are you trying to organize those files?

  4. formatting changes?

    Hello,

    Has the format changed for Adobe Docusign? I am not able to see the Manage Documents page or regular formatting today.

    Thank you,
    Carmen Bronston

    6 votes

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  5. recipients needed in Shared documents

    Include the recipient of shared dcocuments.
    In the process of gutting Adobe Sign, the list of documents in the "For Signature" 'tab' no longer includes the recipient of the document. This makes reviewing / identifying documents much harder.

    5 votes

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  6. Names of receivers not viewable

    How can I view to whom I sent my request for signature? The names of my files are always the same, just the person receiving it changes.

    This setup is time consuming to try and figure out which one is the one I am looking for.
    Thx

    5 votes

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  7. the upgrade is not working for us. (yet)

    Hi,
    Adobe seems to have upgraded and a lot has changed. Kindly take us through the changes.
    We are unable to:
    *To see whom the contract belongs to
    *Delete contracts
    *Set reminders
    *To see the status of the contract
    *To see who sent the contract.

    Please send us more information on the version of this programme. I was unable to search for tutorials on Youtube.

    Please help us as soon as possible.

    With Gratitude,

    Natalie

    5 votes

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  8. Terrible UI Check Box Update

    Why would you move the ability to mark off that a change was made from a top level tick box to a hidden submenu. Are you trying to slow us down while we are on tight deadlines? Before we could mark our changes quickly as we made them. Now I have to wade down to the bottom of buried submenu.

    This shows an incredible lack of understanding of how users were using Adobe Acrobat to maintain a production process.

    Please go back to the old way as it was faster and more intuitive.

    5 votes

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  9. do not like this system now will change to another provider

    what on earth has happened to this system the new layout is hard to navigate and we will now consider changing to another system!

    5 votes

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  10. Need dashboard

    Bring back the Dashboard

    4 votes

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  11. Changes to Adobe Sign are terrible

    Where is the Manage tab for Adobe Sign????? Adobe removed functionality. I am trying to close on a deal and cannot manage docs!!! This totally sucks.

    4 votes

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    cfrench responded

    You should see a toggle in the upper right corner of the interface, next to the filter, that says “Adobe Sign Manage”. Toggling that on, will display agreements in the traditional layout. Let us know if you don’t see that toggle or if that isn’t providing what you need.

  12. Adobe Sign

    In regards to the Adobe Sign: I do not have time to stop working on my business to go through this new signed agreements screen. Why can I not easily change or delete my templates? I'm not trying to see everything in this big format. Put it back to the way it was. This is not very professional, and none of us are teenagers who need to see this ridiculous big spaced out **** on our system. Get it together, all of your customers pay you for EFFICIENCY. Best!

    4 votes

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  13. 表示用で共有された正確な件数の表示を希望

    この度、Send&Trackが、Document Cloudの一部機能に組み込まれましたが、表示用に共有を行った際、今までは同じファイルであってもダウンロード数に応じてしっかりと数値が増えて、5件ダウンロードされた。などが確認できてよかったのですが、新しい仕様では、
    ・見ていない「0/1」
    ・見た「1/1」
    という2種類の表示だけとなってしまったのがとても不便となりました。

    同じファイルであっても、閲覧数やダウンロード数が確認できることが役になっていたので、以前あった機能を是非とも復活していただきたく思います。

    4 votes

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  14. New Adobe is impossible to find documents

    Where are the signed old documents to be managed?

    4 votes

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  15. CAN NO LONGER SEND FILES!!

    I CANT SEND FILES ANYMORE!!!!!!!!!!!! DUMMIES

    4 votes

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  16. Terrible changes to Sign!!!!!!!!

    Adboe Sign is different. No notice to me....!
    My document library is gone. I've been on hold trying to reach customer service for ages!!!!!!!!!!!!!!!!!!!

    4 votes

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  17. darkmode

    Can you add the automatic dark mode feature to the pdf reader?

    3 votes

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  18. Customizing of DocumentCloud-Landingpage

    In the navigation menu on the documentcloud-website (https://documentcloud.adobe.com) there is the possibility to reach downloads and mobile apps at 'Apps'. I would be nice to have the possibility to customize the landingpage and hide the 'apps' tab, to avoid endusers downloading the stuff. Our end-users don't have any adminrights on their devices and therefore this tab is annoying and is resulting in tickets from endusers.

    3 votes

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  19. horrible new UX for adobe sign. How can I access old UX?

    Please tell me how I can change back to the old adobe sign UX interface? This new roll out is HORRIBLE and I can't navigate it or find old agreements using email search!

    3 votes

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  20. Guys! I'm not here to troll. I like PDF. I'm trying to use it. But you have inundated me with too much info. Simplify!

    Make it simpler. Please. You have wonderful products. Dealing with what you have here is like going to Macy's for a specific shoe or dress, and having some charming sales person drag you all around the enormous complex, introducing you to everything the store offers - until all I want to do is get out and fill out documents with a pen.

    2 votes

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