Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. Can't edit PDF's from home

    I am a principal at a public school. I use a desktop at work but we are using Google for Education and are using chromebooks more and more. Since working from home during the Covid-19 shutdown, I have not been able to do much with PDF documents since I am working on my Google Pixlebook. It is very frustrating that Adobe does not work with Google Chrome. I like both but I will not continue to pay for a product that I can not use so I will be cancelling my subscription with Adobe.

    1 vote
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  2. Printing

    I cannot print from the page. When I go to Chrome and try to print I only see half the page...Please help

    1 vote
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  3. Broken and unwilling to help without a financial commitment

    I had problems signing up for a free trail, the signup process resulted in an verification loop, but Adobe/Echo sign support was unwilling to help, unless I was a full paying member. This seems like an incredibly short sighted move. I think as a business we may well be better off elsewhere.

    1 vote
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  4. Pls train your customer service better

    For a better experience? You could train your customer service reps. Started trying to get someone to help me at 5:34 Eastern. Chatted until 9:58 Eastern. Problem not resolved.

    1 vote
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  5. Unable to print, don't like cloud storage

    Return the capability to have Reader on a local PC without linking to some 'cloud' for file storage. Return the capability to print the PDF files on the local PC without using a web-browser account login.
    I am using a MacBook Pro w/ iOS 10.14.6 and am unable to print any PDF documents using the Adobe Acrobat Reader app. Apple support spent over an hour trying to figure out why I couldn't print the files (or even select pages) but was unsuccessful.
    My options now? Either screen shot the page(s) into Word or use the apple Preview app to open…

    1 vote
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  6. font changes

    sir why the font is changing after converting into pdf

    1 vote
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  7. up grading SW

    all i want to do is sign in!
    what a stupid and confusing set of webpages

    1 vote
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  8. Download for 2nd PC

    I cannot download to a second pc based upon the instructions.
    I can only see BUYNOW, not DOWNLOAD.
    I already have a subscription.
    What am i doing wrong?

    1 vote
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  9. 1 vote
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  10. Software download direction.

    I am trying to find the download & install page for a Acrobat DC subscription. This user had to navigate by intuition to Recommended Tools & then click "All tools" to lead to the Apps, Convert, Edit, Share, Sign page. Then, finally the product is listed for download in the Apps line. Not very user friendly. One should not have to search just to install a digital download purchased software. That process needs better directions. Very poor web site layout!

    1 vote
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  11. 1 vote
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  12. pdfからエクセルへの変換時、枠組みのみの空白のセル

    去年の今頃、同じようなpdfファイルをExcelのファイルに変換書き出し出来たのですが、今回、何度試しても出来ません。

    枠組みだけで、セル内は空白です。

    ファイルを添付したいのですが、かなり個人情報がつまってるので、添付出来ません。

    同じような現象で困ってる方はいないでしょうか?
    解決策をお願いしてたいです。

    1 vote
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  13. loses formatting and some text

    Whatever you changed on the convert pdf to word made the process much, much worse.

    1 vote
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  14. Can't scroll with Kensington Orbit

    can't scroll with a Kensington Orbit

    1 vote
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  15. Poor conversion from pdf to excel

    COVERTED TO EXCEL AND IT SIMPLY DROPPED AN IMAGE OF THE pdf INTO AN EXCEL FILE. Not what I was looking for.

    1 vote
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  16. Organizing Agreements

    Is there any way to switch back to the older version of Adobe E Sign? I manage so many quotes to be signed and I can't filter out the quotes that have already been signed and review the ones that haven't.

    1 vote
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  17. helpful suggestion

    I love the scan feature on the mobile app, which is why I use adobe cloud. The online file storage options is nice to have, but very tedious to work with. I recommend you copy google drive to improve user interface

    1 vote
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  18. Cancel signed agreement. Signed by accident

    I would like to cancel my agreement i signed i did not mean to sign for that

    1 vote
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  19. Junk

    Program is pathetic

    There is no excuse. adobe and you cloud. It's storage space! Cloud my *

    1 vote
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  20. Your designers are morons

    Your UI changes to reading PDFs online are...moronic.

    The task bar at top is now approx. 6 inches...why so large?

    I can tell you why: your designers are morons.

    Is it not obvious that change only for the sake of change isn't a good thing? Hasn't the last 5-10 years taught us this, software-wise?

    It has.

    Your new UI is awful. The tweaks are moronic.

    1 vote
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