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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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1205 results found

  1. Feedback tool is poor

    The user experience for this feedback tool is poor. It isn't clear when the user will have an opportunity to provide details about what is the bug. It seems as though this field (the one I'm typing in now) is the one where all of the details go, but I expected for this first field to be a short summary of what's the problem, and details to be provided in subsequent fields. In a previous bug/suggestion I filed, I wasn't sure what was next so I entered a really lame description because I thought I would have the opportunity to…

    1 vote

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  2. Overiding words

    When I am typing up documents, Adobe Reader (which I have deleted,) interferes with Acrobat Pro and my wordings that I have typed in on the template document appear elsewhere in the same document.
    I have rung your company and they have been helpful. But it still happens, especially when I use the same document again.

    1 vote

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  3. Compresión de archivos

    Cuando comprimo un archivo pdf en la herramienta online, se desconfiguran algunos textos y aparecen letras o signos extraños

    1 vote

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  4. NEED HELP

    I need you help I still have an active subscription have signed out and back in again I however it is saying my subscription is not valid. this is very frustrating and its not easy to find out how I can get help!

    1 vote

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  5. I need my serial number to reinstall Adobe on my new laptop. My email address is cynthia.binkley@conduent.com

    I've replaced my laptop and now cannot install ADOBE because it wants a Serial Number which i don't have. My email address is cynthia.binkley@conduent.com

    1 vote

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  6. Stop log in to apps

    Adobe acrobat pro is uselees since i have to log in each time i want tio use the ****** app. and the password is too complicated for me to remember since i use the ****** software only to support otther adobe users with their adobe problems. I use 5 min each time to start the ******* app

    1 vote

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  7. I should be able to delete my files from your cloud.

    Why can't I delete a file? That seems like a pretty basic function.

    1 vote

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  8. Lost Images after Recognize Text function & Select Text function doesn't work on some files.

    1 vote

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  9. Lösch Funktion Fehlt

    Dokument das unter "Vereinbarung" gelistet wird, enthält überhaupt keine "Löschen" rechts im Menü. Bitte ändern!

    1 vote

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  10. Activation Problems

    Help! My old laptop died. I was using Adobe Acrobat 8 Standard for Windows. I was happy with it. I have the original CD and serial number. Installed it on my new machine, but I can't activate it. Assistance please!

    1 vote

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  11. cargos

    hola, como puedo cancelar la versión gratuita, me está cobrando cargos??

    1 vote

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  12. was looking at free app and not paid one

    Do noy know upfront whether this service is FREE or Subscription based after trial period. No clear info

    1 vote

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  13. Feedback - new customer

    Hi

    Not sure if your welcome is appropriate?

    1 vote

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  14. Page attempts to reload contents and get stuck

    The Adobe Acrobat / Sign site regularly attempts to reload its content automatically (without me hitting refresh), and becomes stuck in "loading" animation. This happens consistently after no interacting with the page for about 1 minute. When it is stuck, only refreshing the page can reload the contents.

    OS: Ubuntu 18.04
    Browser: Chrome 89.0.4389.82

    1 vote

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  15. customer service

    Customer service has you listening to music for 15 minutes. Your a tech company. Can't you tell me my wait time so I decide whether I want to wait.

    1 vote

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  16. Lost scanned documents

    Program crashed now 32 documents are lost

    1 vote

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  17. Document Cloud is BEYOND SLOW!!!

    Document is taking FOREVER to load in a browser! I have an endless spinning wheel. You really need to make the documentcloud much faster... it's useless like this

    1 vote

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  18. need assistance on redact tool not working

    By having a 24/7 help chat line

    1 vote

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  19. Review your Annual Charges for Common User

    For a common person whose usage of documents is not very high, you should develop a home package with much less a cost.
    Your current annual fee of Rs. 1200 apprx is way high vis-à-vis usage and utility.

    1 vote

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  20. font changed when compressing - not readable

    When I compressed a PDF it changed the font to the point where it cannot be read!?! Do we know why?

    1 vote

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