1813 results found

1. ios 13后已无法关联PDF文件，导致不能直接预览

   ios13 后，无法直接预览pdf文件，共享选项里也没有adobe acrobat 的选择

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2. I

   I am trying to view a file that was sent to me via email but a pop up screen says I am not authorize to view the file. Please help

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   0 comments  ·  Viewing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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3. Downloading pdf files from my phone

   I use to be able to download pdf to my phone once someone emailed me. Now I’m not getting the download arrow in the upper right corner. Is there an issue or do you charge now to download from a phone?

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   2 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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4. Technical suuport

   Why is my profile for my 2 x email addresses not linked?... I have an Adobe DC Pro subscription, yet it requests my credit card no. For it to download on my iPhone?.... my email addresses are: [emailaddress1] and [emailaddress2].

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   Resolved  ·  2 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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5. I need some help with a mutual friend

   I need help with a mutual friend he is contaminated six different devices tonight so I need help to take them out and clean the devices please I’ve had it with this little thing thank you.He will lock me out of my own devices what are you do about that?

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6. Rotate view

   I want the ability to rotate the view in Adobe Acrobat app for iPad. Sometimes files get sent to me printed in the wrong orientation. Then I am fighting my iPad for portrait vs landscape view. Locking my screen rotation does not help, that just locks it in the wrong orientation.

   For reference, I am usually viewing construction plans that should be opened Landscape as they are formatted for plotting 24”H x 36”L. Sometimes though these plans in PDF get sent to me in the wrong orientation. Without the very simple ability to rotate the view 90 degrees, 180 degrees, etc. in any direction, I have to no longer use my hand iPad in the field to view the plans, but take notes like the 1990s and go back to my laptop to view the PDFs. Or just default to using the paper copy of plans if I have them.

   Please add the functionality to rotate the current PDF view. That is 1000 times more useful to me than the ability to fill and sign, or otherwise edit and create PDFs. Rotate is a functionality that should be available in the free version of the app.

   I want the ability to rotate the view in Adobe Acrobat app for iPad. Sometimes files get sent to me printed in the wrong orientation. Then I am fighting my iPad for portrait vs landscape view. Locking my screen rotation does not help, that just locks it in the wrong orientation.

   For reference, I am usually viewing construction plans that should be opened Landscape as they are formatted for plotting 24”H x 36”L. Sometimes though these plans in PDF get sent to me in the wrong orientation. Without the very simple ability to rotate the view 90 degrees, 180 degrees,… more

   6 votes

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   Gathering Feedback  ·  1 comment  ·  Viewing PDFs  ·  Delete…  ·  Admin →
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7. Clear ScanされたPDFが、Acrobat上でMarkerなどに反応しない

   Clear ScanされたPDFのうち、特定のページのみ、iOSのAcrobatでマーカーや下線、取り消し線などの注釈が無反応となります(ただし、ペンによる自由書き込みのみ対応)。
   当初はPDFデータのバグを考えましたが、他のリーダーソフトなどでは正確に反応することからも、Acrobatのアプリ上の欠陥と思われます。
   なお、合計3台のiPadで試しましたが、いずれも特定のPDFデータの特定のページについてのみ、同様の現象を確認しました。

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   3 comments  ·  Bugs  ·  Delete…  ·  Admin →
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8. Document font changes on IOS

   Hello

   I have a pdf where the main typeface is Times New Roman. When I open it on my iPad, the typeface changes to something I don't recognize, and it doesn't appear to be installed in the iPad. Wondering what this typeface is and where it's coming from. Is it installed with Reader? Screenshot attached.

   Thanks
   Ron

   •  

   2 votes

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   0 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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9. crashes & print problems

   Acrobat (iOS) 19.06.02, since several days (?!?) - I don’t know exactly, about every 2nd or 3rd time crashes when I open a PDF file in Files. No big problem as - with 2 clicks - on “Files” and then the same PDFfile, Acrobat opens. This procedure never failed up to now.

   Then there are some PDF files that look good in Acrobat but printing - on an EPSON printer - fails: just headlines and eMail- and URL-links are printed, in wrong colors, ...
   I can’t describe whether these PDF files have something in common (e.g. “generated by program ... ).

   Acrobat (iOS) 19.06.02, since several days (?!?) - I don’t know exactly, about every 2nd or 3rd time crashes when I open a PDF file in Files. No big problem as - with 2 clicks - on “Files” and then the same PDFfile, Acrobat opens. This procedure never failed up to now.

   Then there are some PDF files that look good in Acrobat but printing - on an EPSON printer - fails: just headlines and eMail- and URL-links are printed, in wrong colors, ...
   I can’t describe whether these PDF files have something in common (e.g. “generated by program ...… more

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10. Microsoft Azure encryption

    We are using Microsoft Azure protection but encrypted emails with acrobat pdf documents cannot be opened on the recipient end. Adobe seems that could benefit from aligning their encryption capabilities with that of Microsoft.

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    0 comments  ·  Viewing PDFs  ·  Delete…  ·  Admin →
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11. Share to line APP

    Please allow us to edit PDFs share to line APP

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    1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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12. Hanging Up when Used Simultaneously with other Apps

    After initially opening the app and reading a file, if I switch to another app and reopen Adobe to continue from where I left, it freezes.

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    Resolved  ·  1 comment  ·  Bugs  ·  Delete…  ·  Admin →
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13. Refund

    I want my money back because I unsubscribed in the same day that mistakenly subscribed

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    Resolved  ·  3 comments  ·  Comment  ·  Delete…  ·  Admin →
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14. Fatura da loja americana
    1 vote

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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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15. Merging files

    Not happening on my I phone

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    0 comments  ·  General Troubleshooting/Other  ·  Edit…  ·  Delete…  ·  Admin →
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16. Not opening some files IOS

    I have failed to open several files on iPad mail recently. The message suggests updates for MacOS orwindows by updating acrobat - nothing about IOS??

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17. Subscription not working

    Subscription not working
    I have a paid subscription but I'm unable to create/ combine PDFs. I'm logged in.

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    2 votes

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    0 comments  ·  Creating or Exporting PDFs  ·  Delete…  ·  Admin →
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18. Constant prompt to Log in

    Every time I open the app I have to log in again. It’s like my email address and password don’t get saved anymore. I use this app a fair amount and it’s annoying to go get the impossible-to-memorize password in 1Password app every time. Hope this behavior will disappear in a future update! Thank you for looking into this!

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19. Can not combine files

    Can not combine files

    5 votes

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    2 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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20. Standard and Full Range highlight colors as a means of accessibility

    I need to use the mobile app to read and markup my research lit reviews on the go. I have used the desktop app (I have the cc subscription) just for that for years now and annoyingly, the highlight color does not match. The desktop app has a mustard yellow color as standard and the mobile app limits the color range of yellow to a bright fluorescent yellow that bothers the eyes, especially if you’re starting at screens all day. My docs now have two color highlights from interchanging use of devices. I have to manually go onto the desktop app on my Mac and change all the fluorescent to the mustard, which really means clicking every single thing I highlighted and repeatedly opening the command to change to color, which I have to find and save the hex code for since it doesn't recognize that it has a default color. I have to read and mark over hundreds of pages each day and this kills my workflow and adds unnecessary editing for something stupidly simple. This matters because not only do I have sensitive eyes, but my research director who advises and reviews these mark-uped docs is partially color blind – the color is too bright for his sight to register.

    Either update the mobile app to allow for the same exact color as it defaults to on the desktop app (no brainer, short-term solution), or like one of the comments below suggests, allow for a better user experience where the command to change the highlight color is easier and open to all color preferences (thoughtful, long-term solution). Currently you can't even add a custom color via color code in the mobile app, only the desktop.

    I need to use the mobile app to read and markup my research lit reviews on the go. I have used the desktop app (I have the cc subscription) just for that for years now and annoyingly, the highlight color does not match. The desktop app has a mustard yellow color as standard and the mobile app limits the color range of yellow to a bright fluorescent yellow that bothers the eyes, especially if you’re starting at screens all day. My docs now have two color highlights from interchanging use of devices. I have to manually go onto the desktop… more

    12 votes

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    Gathering Feedback  ·  0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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