1846 results found

1. Document font changes on IOS

   Hello

   I have a pdf where the main typeface is Times New Roman. When I open it on my iPad, the typeface changes to something I don't recognize, and it doesn't appear to be installed in the iPad. Wondering what this typeface is and where it's coming from. Is it installed with Reader? Screenshot attached.

   Thanks
   Ron

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   2 votes

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   0 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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2. crashes & print problems

   Acrobat (iOS) 19.06.02, since several days (?!?) - I don’t know exactly, about every 2nd or 3rd time crashes when I open a PDF file in Files. No big problem as - with 2 clicks - on “Files” and then the same PDFfile, Acrobat opens. This procedure never failed up to now.

   Then there are some PDF files that look good in Acrobat but printing - on an EPSON printer - fails: just headlines and eMail- and URL-links are printed, in wrong colors, ...
   I can’t describe whether these PDF files have something in common (e.g. “generated by program ... ).

   Acrobat (iOS) 19.06.02, since several days (?!?) - I don’t know exactly, about every 2nd or 3rd time crashes when I open a PDF file in Files. No big problem as - with 2 clicks - on “Files” and then the same PDFfile, Acrobat opens. This procedure never failed up to now.

   Then there are some PDF files that look good in Acrobat but printing - on an EPSON printer - fails: just headlines and eMail- and URL-links are printed, in wrong colors, ...
   I can’t describe whether these PDF files have something in common (e.g. “generated by program ...… more

   1 vote

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   2 comments  ·  Bugs  ·  Delete…  ·  Admin →
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3. Microsoft Azure encryption

   We are using Microsoft Azure protection but encrypted emails with acrobat pdf documents cannot be opened on the recipient end. Adobe seems that could benefit from aligning their encryption capabilities with that of Microsoft.

   3 votes

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   0 comments  ·  Viewing PDFs  ·  Delete…  ·  Admin →
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4. Share to line APP

   Please allow us to edit PDFs share to line APP

   3 votes

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   1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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5. Hanging Up when Used Simultaneously with other Apps

   After initially opening the app and reading a file, if I switch to another app and reopen Adobe to continue from where I left, it freezes.

   2 votes

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   Resolved  ·  1 comment  ·  Bugs  ·  Delete…  ·  Admin →
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6. Refund

   I want my money back because I unsubscribed in the same day that mistakenly subscribed

   2 votes

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   Resolved  ·  3 comments  ·  Comment  ·  Delete…  ·  Admin →
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7. Fatura da loja americana
   1 vote

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   0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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8. Merging files

   Not happening on my I phone

   1 vote

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   0 comments  ·  General Troubleshooting/Other  ·  Edit…  ·  Delete…  ·  Admin →
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9. Not opening some files IOS

   I have failed to open several files on iPad mail recently. The message suggests updates for MacOS orwindows by updating acrobat - nothing about IOS??

   1 vote

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   0 comments  ·  Bugs  ·  Edit…  ·  Delete…  ·  Admin →
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10. Subscription not working

    Subscription not working
    I have a paid subscription but I'm unable to create/ combine PDFs. I'm logged in.

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    2 votes

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    0 comments  ·  Creating or Exporting PDFs  ·  Delete…  ·  Admin →
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11. Constant prompt to Log in

    Every time I open the app I have to log in again. It’s like my email address and password don’t get saved anymore. I use this app a fair amount and it’s annoying to go get the impossible-to-memorize password in 1Password app every time. Hope this behavior will disappear in a future update! Thank you for looking into this!

    1 vote

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    0 comments  ·  Bugs  ·  Edit…  ·  Delete…  ·  Admin →
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12. Can not combine files

    Can not combine files

    5 votes

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    2 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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13. Standard and Full Range highlight colors as a means of accessibility

    I need to use the mobile app to read and markup my research lit reviews on the go. I have used the desktop app (I have the cc subscription) just for that for years now and annoyingly, the highlight color does not match. The desktop app has a mustard yellow color as standard and the mobile app limits the color range of yellow to a bright fluorescent yellow that bothers the eyes, especially if you’re starting at screens all day. My docs now have two color highlights from interchanging use of devices. I have to manually go onto the desktop app on my Mac and change all the fluorescent to the mustard, which really means clicking every single thing I highlighted and repeatedly opening the command to change to color, which I have to find and save the hex code for since it doesn't recognize that it has a default color. I have to read and mark over hundreds of pages each day and this kills my workflow and adds unnecessary editing for something stupidly simple. This matters because not only do I have sensitive eyes, but my research director who advises and reviews these mark-uped docs is partially color blind – the color is too bright for his sight to register.

    Either update the mobile app to allow for the same exact color as it defaults to on the desktop app (no brainer, short-term solution), or like one of the comments below suggests, allow for a better user experience where the command to change the highlight color is easier and open to all color preferences (thoughtful, long-term solution). Currently you can't even add a custom color via color code in the mobile app, only the desktop.

    I need to use the mobile app to read and markup my research lit reviews on the go. I have used the desktop app (I have the cc subscription) just for that for years now and annoyingly, the highlight color does not match. The desktop app has a mustard yellow color as standard and the mobile app limits the color range of yellow to a bright fluorescent yellow that bothers the eyes, especially if you’re starting at screens all day. My docs now have two color highlights from interchanging use of devices. I have to manually go onto the desktop… more

    12 votes

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    Gathering Feedback  ·  0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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14. Signatur

    I can no longer create signatures or sign documents in AR.

    11 votes

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    Need Info  ·  3 comments  ·  Bugs  ·  Delete…  ·  Admin →
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15. Slow loading/ changes not saved

    When I try to edit a PDF, it will take 3 minutes to load the edit, another 3 minutes to load my edits, and another 3 minutes to close after I use the done button. This started happening on Friday, 10/18/2019. The app worked fine before then.

    1 vote

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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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16. Where did my files go!?

    Replaced my iPad re-downloaded the app, signed in and none of my template docs or any docs are in my files...????

    3 votes

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    1 comment  ·  Bugs  ·  Delete…  ·  Admin →
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17. Acrobat pro dc

    I have bought a license for my office of pro dc, why I’m not able to use same functions on iPad using same login and passwords?

    2 votes

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    Resolved  ·  1 comment  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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18. Online banking app says no pdf reader installed. I have the latest Adobe reader installed. I am using an iPad Air 2
    1 vote

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    0 comments  ·  Bugs  ·  Edit…  ·  Delete…  ·  Admin →
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19. PDF will not send in email

    PDF appears to attach to Outlook App but when sent does not actually send the attachment.

    1 vote

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    0 comments  ·  Bugs  ·  Edit…  ·  Delete…  ·  Admin →
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20. How to extract pages?

    Is it possible to extract pages from a document with multiple pages.....?....?????

    1 vote

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    0 comments  ·  Editing PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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