Skip to content

Acrobat Reader for iOS

Help us improve Adobe Acrobat Reader for iOS by sharing your feedback. Follow the instructions below to submit a feature request.

Please provide the following information. You can post a new idea or search for ideas already submitted.

To request a new feature

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

To manage your subscription to Adobe Document Cloud PDF services

For any other questions or discussions about Acrobat Reader for iOS


Acrobat Reader for iOS

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

365 results found

  1. Subscribed to PDF pack but there was error downloading. Am now subscribed but the pack is not activated. Have removed app and retried, downloading from cloud so issue not resolvable.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Bugs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. I have a problem with a PDF I’ve imported from Telegram on my iPad Pro 12.9" 2015 (even if I don’t remember whether I copied it or I just opened with Adobe or even if I copied it to Notability and then I sent it to Adobe).
    In Adobe the file has changed name in "Telegram-cloud-document-4-...[many numbers].pdf” and is only 45 bytes.
    Every operation done with this file fails with unknown error so that it is in the main page when I open the app and so it is upsetting to see it every time... I would like to eliminate…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Bugs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi Michelangelo,

    Is the file locally stored on your iPhone/iPad? If so, please tap “Files” in the bottom tab bar and check the file listing of “On This iPhone/iPad”. Do you see the file?

    Would you please try deleting the file from the Files > Location > One This iPhone/iPad (instead of Home > Recent)?

    1. Tap “…”.
    2. Scroll down the menu that pops up.
    3. Tap “Delete” (which is the last item in the menu).

    It may also help to restart your device and try again.

    https://support.apple.com/en-us/HT201559

    Please let us know if you still have a problem deleting the file.

    Thank you.

  3. I cannot take my files and Create a PDF. This recently just started happening.
    I use this app for work. It has been really useful. I really need it. Please fix .
    I have the current update for iPhone 12.1.2
    Please help

    31 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Bugs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Resolved  ·  Pat Wibbeler responded

    Please let us know if you are still having this problem. We have not been able to reproduce and have not heard back on request for more information.

  4. It's cannot installed on previous iOS versions unfortunately.
    So sad.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bugs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,

    The current minimum iOS requirement for Acrobat Reader is iOS 11.2. If you have an older iOS version, you will not be able to install the latest version of Acrobat Reader.

    Here are a couple of options that you can try.

    (a) Update iOS on your iPad/iPhone

    If you have a relatively new iPad/iPhone (e.g. iPhone 5s/SE or later OR iPad Air 1st gen. or later), you should be able to update to iOS 12.1. After updating iOS to the latest version, you can now install the latest version of Acrobat Reader.

    (b) Download the last compatible (not the latest) version of Acrobat Reader

    When you go to the App Store app on your iPad/iPhone and try to install the latest version of Acrobat Reader, do you see the alert with the title “Download an older version of this app?” and the Download option?

    If so, you can choose…

  5. After actualization the new app keeps deleting/not saving the coments, the highlights, etc., all the modifictions I do to the pdfs. Why?! It is extremely frustrating, as I work with Academic texts in my PhD research, and I lose every single note I add. This never happened in the ancient app, which was very fine.

    147 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    31 comments  ·  Bugs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Need Info  ·  Jeffrey Xiong responded

    Hi,

    We’re really sorry for any inconveniences this has caused.

    If you can answer any of these specific questions, that would be really helpful:

    - How long had you been commenting for before you lost data?
    - Did you click the ‘done’ button in the top left?
    - Did you only use a single tool (highlight), or did you alternate?
    - How did you leave the pdf you were commenting before your comments were lost? (Switching to another app, closing the app, etc.)
    - Did you share the file?
    - Did the app crash?

    If possible, would you mind taking a screen recording of the issue? You can find information on how to do so here: support.apple.com/en-us/HT207935

    Thank you,
    Jeffrey

1 2 15 16 17 19 Next →
  • Don't see your idea?