Skip to content
← Acrobat for Windows and Mac

Feature request / Bug report

Acrobat for Windows and Mac: Other

Categories

JUMP TO ANOTHER FORUM

(thinking…)

I can't email a PDF file directly from documents-just started recently. Have always been able to do so.

I can't email a PDF file directly from documents-just started recently. Have always been able to do so.

9 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Angela Olivarez shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Need Info  ·  Amboo Srivastava responded  · 

Please also specify the Acrobat version you are using where this issue is occurring. You will find the version info in Help→About Adobe Acrobat.

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Larry Pinto commented  ·   ·  Report

    Still unable to get a "SEND" button on a form (filled out correctly in DC) to just send an email without getting tangled up in all kinds of obscure Edge issues ....

  • Anonymous commented  ·   ·  Report

    How come no one from Adobe has addressed this issue? It's been 9 months since Angela posted this issue. I have been having this problem for almost a year now. I'm finally fed up and reinstalled my Adobe to see if that would resolve the problem as the first installation worked just fine. The error I get is "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client."

    On Aug 23, 2017 Adobe suggested to update the software and uncheck the "Used Cached Exchange Mode" setting in Outlook. Did that and still did not resolve the issue.

    https://helpx.adobe.com/ca/acrobat/kb/attach-to-email-not-working.html

    Admin: My Acrobat version is 2015.006.30448

  • Jeff Cleath commented  ·   ·  Report

    I have the same issue. Using Acrobat DC 2018.011.20055 with Outlook 2010.

  • Anonymous commented  ·   ·  Report

    Has this issue been resolved yet between Outlook 2016 and Acrobat DC? It has been months now.

  • JL commented  ·   ·  Report

    This issue is two months old! Why is there not a solution yet, Adobe? This is a big deal.

  • JL commented  ·   ·  Report

    Me too. Using Acrobat Pro DC, Windows 10 on my new PC. When I had Windows 7 this feature (File>Send File>Attach To Email) worked fine. It does not work on my new computer, Windows 10.

  • Laverne commented  ·   ·  Report

    User in WIN7 could open a email that had a .pdf he would then save it which included the .pdf and email as one document and right away it would open. but now in WIN10 he goes to save it and the entire screen disappears it not saved

  • Angela Olivarez commented  ·   ·  Report

    I changed my default email to Outlook hoping that would work but it does not. HELP! Thanks

  • Lavern Burk commented  ·   ·  Report

    I'm having the same issue, it just started as well. I have a document that I send regularly by going to File>Send File>Attach To Email. Nothing happens at all. I have tried this with Outlook Open and Closed. I'm using Windows 10 with latest updates, and an MS Exchange account via Outlook.