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Acrobat for Windows and Mac: Installation and Licensing

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JUMP TO ANOTHER FORUM

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Your customer support chat is IMPOSSIBLE to find, sends me in endless useless circles, and redirects me to useless forum articles having no

Your customer support chat is IMPOSSIBLE to find, sends me in endless useless circles, and redirects me to useless forum articles having nothing to do with my situation. I actually had to trick your system about my situation to get to support chat. My company pays handsomely for this software, which includes chat support, and should not have to waste time as such. We have over 150 licenses with ya'll and you left us hung out to dry. This is not acceptable customer service. Correct immediately.

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Arthur Dent shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    Yes please.

    I have a Pro DC account, and yet when I try to create a pdf from a word document I get - You need a valid Acrobat DC subscription to convert PDF using Acrobat Create PDF service.

  • AdminPratyush Dhoundiyal (Admin, Adobe) commented  ·   ·  Report

    We are working really hard to put up a robust Customer support. Meanwhile, would you like to raise any particular issue you are facing with which we can help you here?

    Thanks