Adobe Acrobat DC - Program Not Responding. Every time I open the program it crashes. It is completely unusable
Adobe Acrobat DC - Program Not Responding. Every time I open the program it crashes. It is completely unusable
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Bruce Katz commented
I would appreciate an answer. I am using iMac (Retina 5K, 27-inch, Late 2015), 3.2 GHz Intel Core i5, 16 GB 1867 MHz DDR3. I have tried the uninstall reinstall tip repeatedly. I have the same problem using Acrobat Pro DC Build: 19.10.20098.316574. In fact, many of the functions like attach to email or share file do not work and cause Acrobat to crash. Very frustrating. I have spent many hours on the phone with Acrobat Tech support without success.
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Anonymous commented
How is the review going? I also get the same problem, Adobe does not respond for the first 5-20 seconds every time I try to use it. Hopeless.
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Anonymous commented
Was there a fix or work around for this? I have called, reinstalled, and nothing.
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Dionicio commented
I'm having the same problem. I use a Mac mini (late 2014), macOS Mojave Version 10.14, processor 2.8GHz Intel Core i5, Memory 16GB 1600 MHz DDR3, Graphics Intel Iris 1536 MB.
I really need this app to work properly, I use everyday for work
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Michael Tudzin commented
I am using Acrobat Pro DC on MacBook Pro (2016). Given that I use this for business, the fact that it continually freezes with "Not Responding," makes this unusable. Try to get someone to talk to on the phone about this. Definitely not good support for the cost of a subscription.
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Michael Tudzin commented
Constantly freezes and rainbow pinwheel on my mac. Basically has become worthless. Try and find someone for support. Only support I get is when I get an email that Adobe is going to suck another subscription payment off my credit card or if I want to "upgrade." How can I consider upgrading if the basic program continually crashes?
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AdminPratyush Dhoundiyal (Admin, Adobe) commented
Please provide your machine specifications along with the version of Acrobat you are using.