783 results found
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Issue combining PDF documents
This is a Bug Report
Hi,
We are having multiple people at our organization having issues with the "Combine PDF" function when using Acrobat DC. When they combine anything (pdfs only, a mix of pdf and docx, pptx, etc) they will get the new document, but certain pages will be blanked out with all the original text deleted. All they get is the background image if there is one, but no text will remain. This seems to be a random occurance as it affects different files and different pages within these files.As this is random, I cannot provide a…
2 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Adobe Pro DC Portfolios
Hi there
I was used to Adobe Pro 9/10/11 until last week when i was 'upgraded' to Pro DC as we are now using Windows 10. I believe Adobe Pro 11 is end of life too?
I used Adobe Pro 11 to create portfolios which worked very well until i looked at Pro DC.
Now the layout has changed so much that once you the portfolio has been created you cannot see the first page which was very helpful. Now all you see is the adobe logo.
The various views have disappeared, 'grid' being my favourite.
Also the addition or…1 voteHi
We understand your concerns and appreciate your feedback. The lack of views in Acrobat DC is because we have dropped support of Flash due to security vulnerabilities in Flash.
So currently, there is no other Acrobat version that would support those kind of views.Thanks
Tanvi -
Exporting of high resolution graphics/shapes from powerpoint on Mac
Would like to be able to natively export high resolution "shapes" (i.e., gradients, colors, etc) from powerpoint without compromising quality
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
I was talking to the agent Amit and he sent me to do a screen hoot, after 2 minutes he just closed the chat!!! very unprofessional!!!
and before i waited for 5 minutes to him just to answer!!!
0 votes -
i'm much more concerned with you looking through my computer at which version of acrobat I have than not using the latest version
i'm much more concerned with you looking through my computer at which version of acrobat I have than not using the latest version
1 vote -
Preserve toolbar setting when new file is opened in same window
I would like, if I have a file open with, for example, the Comment toolbar opened, I would like other files opened in the same window to also open with the Comment toolbar open.
This does not need to be set as a default when loading the first file, nor does it need to override the toolbar setting in each tab when I change tools; just when I open a new file, I don't want to have to reopen the same tool I'm using in the tab I already have open.
2 votesHi,
We Havent heard of more customers reporting this to us so we dont have immediate plans on working on this request.
For now closing this thread here.Thanks
Ayush -
Lines everywhere!!!
Scrolling creates lines so I can't see the content. I have to click on the mouse after scrolling a tiny bit before I can see the content. So inefficient.
2 votesSince we havent heard back from you for so long, we are closing this thread here.
Please feel free to reach out to us again if issue persists.Thanks
Ayush Jain -
Select Date/Time Text in document to export Schedule into calendar
Add an option to select a date/time on document to be added into ical or Outlook calendar
1 vote -
Adobe DC Out Of Memory
I keep getting an error message "Adobe Acrobat ! Out Of Memory" on brand new Dell XPS 8930.
Seems to occur after having multiple pdf files open at the same time.I have never experienced his with X Pro. on my 10 year old HP PC, which i'm still using due to this issue.
Please help.2 votesHi,
Since we haven’t heard back from multiple users on this, We are closing this thread.
We’ll revisit if we hear back again on thisThanks
Ayush Jain -
How can I stop Adobe from trying to tell me where to store files?
Add a method of stopping Adobe from trying to tell me where to store files. I have unchecked everything I can uncheck in preferences and it still does it. I have to save it move it and rename it each time.
1 voteThank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you in case we need more information.
Thank you for your patience
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Create default folder location option
This isn't a new idea. I need to be able to choose a default location to save files. Sometimes my files will auto save in .content folder of Outlook Microsoft.
4 votesHi,
Since we haven’t heard back from multiple users on this, We are closing this thread.
We’ll revisit if we hear back again on thisThanks
Ayush Jain -
Let Acrobat close and delete an open file
Add an option to let Acrobat close and delete an open file when you have forgotten to close it before trying to delete it.
1 voteThank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you incase we need more information.
Thank you for the patience
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I can type in document but software is not allowing me to sign document. It says "retrieving your information" and stays on that screen.
I need help, I have many documents to digitally sign.
3 votesClosing the issue due to no further communication from the customer.
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Feature Request: Want to be able to hide the Tool Pane in Pro 2017
I want to be able to hide the Tool Pane in Acrobat Pro 2017 so it is not there when I open a document. Please make that option available
4 votesThank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you incase we need more information.
Thank you for the patience
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DC Shuts Down, won't stay open
DC shuts down repeatedly. Tried installing on another computer and the same thing happened: DC opens, stays open for a few moments, then closes spontaneously.
2 votesSorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
Please try repair installation using steps from helpx.adobe.com/in/acrobat/kb/troubleshoot-..
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Word 2016 - Acrobat DC - Windows 10 - Merging multiple Word files to single PDF
Why doesn't Word close when merging multiple Word docs to single PDF?
Each convert/combine of a Word doc to PDF opens a new instance of Word, leaves Word open on the screen and then opens another instance of Word for the next document. Inevitably Word crashes! What's the problem Acrobat? What's the fix!?1 voteGreat to hear that your issue is fixed!
Cheers!
Tanvi -
Bug report
On the window Combine files into a single pdf, after I chosen a file, if I press the file and holding the ALT button, show me a little icon of plus, as the file will be duplicate inside this window, but doesn't work like that.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Read out loud selected word(s)
I suggest a feature that would read out loud individual word(s) as selected by the user and also be able to read out loud the alt tag on images if the image is clicked. Thank you!
2 votes -
'Insufficient data for an image' keeps appearing on PDF files on Adobe Acrobat Reader DC and Adobe Acrobat XI Pro
Over the last few months when we try to open PDF files on either programs, 'insufficient data for an image' error appears and the PDF file turns blank. We are scanning from a printer called Sharp MX-3640. It is happening to different PDF files.
2 votes -
The "Share Feedback" button looks like a comment bubble, so I expect it to open the Comment toolbar
Almost every time I try to open the Comments toolbar, I end up opening this webpage for feedback. Since that is not what I'm trying to accomplish, it seems like the user interface needs to be changed.
1 voteThank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you incase we need more information.
Thank you for the patience
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