Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. 1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Apologies for the issue that you are facing here .

    1) Could you please tell me the exact version number of Adobe Acrobat that you are working on ?
    2) Please update to the latest version of Adobe Acrobat using Help → Check for updates.
    3) Is this consistent for you on every Acrobat session ?
    4) Could you please confirm me your windows Os version number and the screen scaling value that you are working with ?

    Thanks
    Ayush Jain

  2. FILL AND SIGN FREEZING

    Fill and sign has recently started freezing the whole application. Gets worse when adding text in the fill and sign tool.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Can you please provide the following details :

    1. Does the app freezes when you try Fill and Sign with all PDF files or specific PDF files. If possible can you please share a sample PDF.
    2. Did you try using Comments/Edit after opening the PDF?
    3. Once the application freezes, open task manager and go to Acrobat.exe process, right click and create a process dump. Kindly share that with us.

    Regards,
    Sandeep

  3. Bug: “Create Contents item for link annotation” fix fails!

    If we create a tagged PDF from InDesign, the contents item for hyperlinks is missing. This can be fixed with Acrobats single preflight fix: Create Contents Item For Link Annotations.

    However, this broke already in 2019 and still is broken in 2020!
    In 2018 it works in one go.

    In 2019 and 2020 we have to run it is many as five times before it is actualy applied!

    We save the document each time under a different name, sometimes the third time we run the fix it sticks, sometimes after five times, sometimes not at all.

    Now we heard this…

    2 votes
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    Need Info  ·  1 comment  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  4. My Adobe Acrobat Pro DC crashes when I export a PDF to JPEG.

    My Adobe Acrobat Pro DC crashes when I export a PDF to JPEG. I'm on version 20.006.20042.Windows 10.

    1 vote
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    Need Info  ·  1 comment  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bug Report: Latest version of Acrobat: Insufficient data.

    I have a bug that has been replicated on two separate Mac computers, with the same results, which do not exist on PC.

    To replicate the bug, start editing the pdf, use the Edit and the Fill and sign. Add a medium to large image and just use it for a while.

    Eventually the program will crash with the error report "Insufficient data for image" or something to that effect. I will send the video, and this has been replicated on two different machine with two different accounts and I also use this on my Windows laptop and it's exclusive…

    1 vote
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    0 comments  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  6. Better labeling of Action Wizard Controls for screen reader users

    I am encountering problems with poorly labeled controls in the Acrobat DC Action Wizard. As a blind screen reader user, I would greatly appreciate anything you can do to improve the control labels that are spoken by screen readers. I am using the JAWS 2020 screen reader with Acrobat DC version 20.006.20042.
    The issues I have encountered:


    1. Some of the button control labels are unclear and it is difficult to determine which control has focus. For example, when adding a Watermark, the button to add the watermark is spoken as “Add”. If I press “space” to select this option, another…

    1 vote
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    1 comment  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    I checked the issues after your response.

    For point 2, the behaviour is as designed. It seems that the user have to select the option as the default selected item is the last added item in RHP and if no addition is done, then none of the option is selected. Further, I’m not able to hear “AV container View” with controls. I’ve informed the engineering team regarding this.

    For point 3, I have raised the issues with engineering team and hopefully it will be fixed in future release.

    Thanks
    Rachit

  7. Please fix linkCreation.dotm

    Acrobat Pro (for the last several versions) continues to install linkCreation.com into MS Word directories, even though it is known to cause Word either to crash or to throw VBA errors. Please either fix the template or stop installing it.

    4 votes
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    1 comment  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  8. UNABLE TO FIND IN DETAIL SIGNED AGREEMENTS

    WHEN SIGNED FILES ARE SEARCH UNDER MANAGE WE ARE UNABLE TO FIND THEM. WE ACTUALLY HAVE TO FIND THEM MANUALLY WITH THE DATE IF SIGNATURE

    3 votes
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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  9. Issue in arabic language when converting pdf files excel

    When i try to convert files from pdf to excel, i have an issue in Arabic text it displayed in reverse.
    Note:
    Check the attached file pls.

    3 votes
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    Need Info  ·  1 comment  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  10. I can't place my signature in my document using fill and sign. It seems trying to open the signature pic

    This is a bug or a malfunction, not an idea.
    I can't place a signature in my document

    3 votes
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Can you please provide the following details :

    1. Please ensure you are on the latest version of Acrobat. Go to Help > Check for Updates.
    2. Is the issue reproducible for all PDF’s or some specific PDF. If possible can you please share a sample file.
    3. Are you shown any error? can you provide a snapshot of the same.

    Regards,
    Sandeep

  11. Bug: Reader DC 20.006.20034 Still Holds Lock On Files After Closing File Tabs

    Using Windows 10 Home Version 1909 OS Build 18363.657, when I have a PDF file or multiple PDF files open in Reader DC, and when I close the tab of a file and then try to do something with that file in Windows Explorer, such as rename or delete or move or change it any way, I cannot do so because Windows 10 thinks there is still a lock on the file and throws a pop-up dialog that says to "Close the file and try again." The only way I can get the lock released is by closing Reader DC…

    2 votes
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Sorry for the issue that you are facing here.

    Do you have Windows Explorer Preview turned on in your explorer window ? If yes, can you please try after switching the windows explorer off and see if that works fine ?
    Also Try to close the explorer window and then try and then try to do any operation on that file in a different exporer window
    Let me know further.

    Thanks
    Ayush Jain

  12. Bug: Autotag distorts page and reorders images

    Start with a PDF with scanned image(s) and some transparent text, then do Autotag. The Autoag seems to change the Z order of the images and the page now looks distorted.

    2 votes
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    0 comments  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Thanks for contacting us. The Autotag feature detects the content from the scanned document and then tag it accordingly.
    I have shared your concern with the engineering team. I’ll update you once I get a response on this.

    Thanks
    Rachit

  13. Auto retention of hyperlinks from an excel do to a PDF

    hello,
    I would like to make PDF docs from excel docs that contain hyperlinks in which the hyperlinks are automatically maintained within the PDF instead of having to manually add then back in after making the PDF.
    thank you, Jason

    1 vote
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  14. Spellcheck

    Could you please make a spellcheck a feature!

    We review PDF's frequently and I would love the ability to easily highlight spelling errors and send the file back to the user.

    1 vote
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    0 comments  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    I have forwarded the request to the higher management. Currently we don’t have any plan to implement it but we have kept it in our radar and will implement it in future release.
    Meanwhile to see spelling errors, open Edit PDF and click on inside each bounding box one by one to see if there is any error in each paragraph.

    Please confirm if this resolves your issue.

    Thanks
    Rachit

  15. New Feature - "Starred" docs does not Work - times out

    While the idea of 'star' documents available at anytime/anywhere is great in theory - it doesn't work. It times out - does not even work considering it was a recent file.

    2 votes
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    Need Info  ·  2 comments  ·  Cloud Storage  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. Error message when attempting to compress a file "An error was encountered while processing images."

    I receive this error message when I select File -> Compress PDF.

    I currently have Adobe Acrobat Standard DC installed on a computer running Windows 10.

    I have used this feature to compress numerous other PDFs made from documents that contain text and images. I'm not sure why this feature has found a problem with the images. It would be nice if the error message also included suggestions on how to fix the problem.

    1 vote
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    Need Info  ·  2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. Acrobat DC freezes MacOS 10.12.6

    I cannot upgrade to a newer OS to see if this corrects my problem. Company IT controlled MacBook, licensed to use Creative Cloud. Acrobat DC is having issues opening simple low to medium resolution PDFs. Will just spin and not respond. Have to force quit and relaunch. I can't pinpoint the cause - happens if I have one file open or 10, happens if I add a comment or click on one, happens if I do nothing and just have a file open while working in other programs. I can't tell if it's because our company's system is Microsoft-based and…

    1 vote
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    Need Info  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. Pro DC intermittent crash when scrolling, recognizing text, editing, etc

    Acrobat Pro DC crashes intermittently at various points during my use of the program. I use it all day long at work, to review claim documents and invoices, and I have to run recognize text, highlight/edit things, and move throughout legal documents by scrolling or searching. It crashes when I try to do literally anything but not every single time. Whenever it crashes, it shows me the crash window twice (window comes up, I click close, it lags and closes the message box, then brings it back up-- every single time, I get the crash notice twice per crash, losing…

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry for the issue that you are facing while using Adobe Acrobat.
    Could you please share the Crash dump when Acrobat crashes.

    Steps to collect the crash dump :

    When Acrobat crashes (If you get this error message “Adobe Acrobat DC has stopped working”)
    1. Open Windows Task Manager
    2. Got To Processes, there you can see a process “Adobe Acrobat DC” / Acrobat.exe
    3. Right Click on this process and click “Create Dump File”
    4. Dump file will be created in the Temp folder of user (as specified on the dialog you get after creating dump files).
    5. Save this DMP file on any Cloud Storage and Share the link for that with us.

    We will try to analyze your issue on once you share this information with us.

    Regards,
    Arvind

  20. White Margins

    When converting, printing, or saving a document to PDF, Adobe Acrobat creates "white margins" on each conversion. To remove the extra margins you have to follow these steps for every document:


    1. Open PDF in Acrobat

    2. Select More Tools

    3. Select Print Production

    4. Select Set Page Boxes

    5. Check Remove White Margins

    This will remove the white margins created by Adobe and use the margins of the original document. I'm told from Adobe Support there isn't a way to permanently set a user preference to prevent adding white margins. Please enable this function as it is currently a pain to have to change…

    1 vote
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
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