620 results found

1. New Design is TERRIBLE!!!!!

   New design is TERRIBLE. Where is the ribbon? Where are the display tools.

   80 votes

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   Need Info  ·  7 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. Return the Old Interface - the New Interface is AWFUL

   I HATE the new interface. Please return it. It is not space friendly nor user friendly on my end. I use Adobe quite a bit and this is costing me time and efficiency.

   105 votes

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3. new layout

   How exactly does the new layout improve productivity by changing and moving EVERYTHING, no instead of going to and clicking on exactly what I need when I need it I have to look around, search, or point and pray to see if I get what I want.

   This new layout is complete garbage and was busy work by someone to justify their job, it did not improve productivity at all, it hampered it.

   77 votes

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4. I hate this new version!!! WAY LESS USER-FRIENDLY!!!

   Put all the commands and buttons back where they were.

   80 votes

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5. This is the worst update

   Today's update is horrible -- it's a big, ugly mess. I can't find anything, the icons are tiny and all of my settings are gone. Please change it back and stop resetting settings with each update.

   Users -- go to File and then down to "Turn off New Adobe" to get rid of the new, horrible layout

   150 votes

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6. Disable new layout - Reader

   The new layout for Adobe Reader is ****. There is no easy way to find out how to turn it back to the normal default layout.

   83 votes

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7. User Interface and Navigation Layout is terrible

   I HATE the new layout of the Acrobat PRO, it is the most frustrating layout. I have been using Acrobat for YEARS and everytime there is an update it gets worse and worse. There is nothing intuitive about the layout of the tools or that you have icons with no words to express what they stand for. I liked having the menu bar across the top. Please at least give us an option of how to go back to the old style! My workflow is constantly interrupted to have to figure things out!

   120 votes

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8. Ditch the 2023 User Interface in Acrobat

   There are so many shortcomings and problems with the new 2023 GUI interface. Here are just a few:

   1. Swapping left and right-hand panels for no reason. This does not improve anything for users. It just forces users to change everything about how they work in Acrobat every workday.

   2. Functions are indicated by random icons. In the 90s, we learned that icons in software and websites don't work across different populations. Users have a difficult time figuring out what the heck they mean. Give text labels.

   3. The left panel is permanently positioned on the screen and obscures part of the document below. Seriously Adobe, WTF.

   4. The entire menu/panel system can't be customized, moved, or docked. Another WTF.

   5. Hamburger menus (those obscure 3 horizontal lines) are used on mobile interfaces to collapse menus. They are totally unnecessary and inappropriate on desktop interfaces — where working people spend most of their time working. Give people real menus with real names. "Menu" is not accurate, either. What is the name of the other menu to the right? Menu 2? Cheeseburger Menu?

   6. The new interface is inaccessible for those with disabilities who use assistive technologies, especially screen reader users. Adobe has seriously violated its VPAT with governments and corporations worldwide who are required by law to provide accessible work environments and tools.

   7. Grey on Grey is not an accessible color scheme. Can't tell if some icons are active or disabled. Those with low vision can't discern the icons.

   8. Digital signatures, Document Cloud (where Adobe stores your files by default), subscriptions, OCR, file creation, file combining, and accessibility all have reported major problems for the past few years...but rather than fix these critical problems, money was instead spent on rearranging the deck chairs on the sinking Titanic.

   As long-time PDF consultants, my firm has found that the majority of customers are professionals who use Acrobat for their jobs. These are not "casual" users working on their smartphones. They are using desktops/laptops with full screens, not mobile devices to do their jobs. And they work with PDFs a lot.

   They have developed actions and scripts to automate processes on dozens, hundreds, and even thousands of PDF files every day. These industries include print, prepress, graphic design, accessibility & remediation, accessible forms, variable forms, variable printing, data validation, financial institutions (think of all those bank statements every month!), health care, investment and finance, and manufacturing.

   Dramatic GUI changes like 2023's completely change how these automated processes work...if they still work at all.

   The cost to these industries to correct the now-broken processes — brought on by Adobe's whimsical, untested design idea — is appalling. If I was a major corporation hit by this unnecessary expense, I'd ban Adobe products from my company and look for another PDF vendor.

   There are now many reputable competitors to Adobe Acrobat: See:
   — https://www.tomsguide.com/best-picks/best-pdf-editors
   — https://www.techradar.com/best/pdf-editors
   — https://www.pcworld.com/article/407214/best-pdf-editors.html

   Calling this Acrobat's "Modern Viewer" is a form of gaslighting Adobe customers. It's not modern at all — 30 years ago, using icons failed in software and web interfaces, and it's failing again with Acrobat 2023. Sometimes retro isn't good, especially retro user interfaces. Please don't attempt to bring back disco, old-fashioned 20 inch TVs, polyester suits, rotary phones and VHS tapes as being "Modern," too.

   Ditch this "Modern Viewer" and instead give us a working tool to get our jobs done.

   1. Revert the interface back to what it was.

   2. Fix Acrobat's bugs. There are so many!

   3. And improve the accessibility for those with disabilities (who can't get to the Comments panel, Bookmarks panel, understand what and how much is redacted, make edits or change the content, scale/enlarge the interface, nor sign a PDF).

   For those still reading this, users can revert to the old interface for now (August 2023).
   — Windows: Hamburger Menu / Disable New Acrobat
   — Mac: View Menu / Disable New Acrobat

   I have no idea who long Adobe is going to let us revert to the "real" interface.

   There are so many shortcomings and problems with the new 2023 GUI interface. Here are just a few:

   1. Swapping left and right-hand panels for no reason. This does not improve anything for users. It just forces users to change everything about how they work in Acrobat every workday.

   2. Functions are indicated by random icons. In the 90s, we learned that icons in software and websites don't work across different populations. Users have a difficult time figuring out what the heck they mean. Give text labels.

   3. The left panel is permanently positioned on the screen and obscures part of the document… more

   783 votes

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   Need Info  ·  591 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. Bug Report: Multiple warning dialogs popup when navigating Tag Tree

   Since Acrobat version 18.4, we are getting multiple warning pop-ups when navigating the Tag Tree while the Object Properties dialog is open. Every click on a P tag or Sect tag generates multiple "The type must contain text and be less than 128 characters long. Please enter a valid type or cancel" messages. The dialog doesn't refer to which field is in error, and it pops up regardless if there has been changes to the Object Properties fields or not.

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   1 vote

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   Need Info  ·  1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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10. Filter by comments only in Acrobat

    Adobe needs to create a functionality that distinguishes highlights from comments. I have a long PDF with several thousand highlights, and it's nearly impossible to find my comments (which is the point of adding them) because you can't filter solely for comments when they're attached to highlights. if Kindle can do it, so can Adobe! Please add this feature; it is long overdue and makes operating within PDF so tedious.

    3 votes

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    Need Info  ·  AdminArvind Yadav (Admin, Adobe) responded

    Dear User,

    Thank you for your valuable feedback!

    We would greatly appreciate it if you could provide us with more details about the feature improvement you are suggesting. If possible, sharing a screenshot or screen recording of the issue you are facing would be incredibly helpful for us to better understand your concern.

    Based on your feedback, our understanding is that you would like a filter option that distinguishes between empty highlights and highlights that contain notes. Please confirm if our understanding aligns with your request.

    Your input is essential in helping us improve our services, and we are eager to address any issues you may encounter. Please feel free to share any additional information you think might be relevant.

    
    

    Regards,

    Arvind

11. Link Alternative text Bug in New Recent Update

    Link Alternative text disappears when opening in Older version of Adobe acrobat. In current version of adobe acrobat (23.003.20215), While adding alternative text for link in the new version & open the same document in older version it will automatically removes the alternative text and also commonlook shows error in new version as alt text not added. Since there is no alt text showing in Edit Tag in Properties of the tag.

    3 votes

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    0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,

    Thanks for reporting this. We would recommend you to keep the Acrobat on latest version to experience the new features.

    
    

    Thanks

    Rachit

12. New interface is unusable (June 2023)

    The new interface makes Acrobat unusable for me. It is counter-intuitive, not intuitive. I can't find the tools I use. I don't even know if they exist anymore. I use it all day for commenting on documents and I can't find the tools such as text callout, circle, arrow, or line. This is only one of many problems. Thankfully you allowed me to revert to the old design. Without the old interface availability, I would need to abandon Adobe Acrobat as a viable product.
    If Acrobat was a car the new interface would be equivalent to removing the steering wheel and dashboard and calling it a clean design. It would be clean, but only useful for looking out the windows without moving.

    The new interface makes Acrobat unusable for me. It is counter-intuitive, not intuitive. I can't find the tools I use. I don't even know if they exist anymore. I use it all day for commenting on documents and I can't find the tools such as text callout, circle, arrow, or line. This is only one of many problems. Thankfully you allowed me to revert to the old design. Without the old interface availability, I would need to abandon Adobe Acrobat as a viable product.
    If Acrobat was a car the new interface would be equivalent to removing the steering wheel… more

    114 votes

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    Need Info  ·  9 comments  ·  User Interface  ·  Delete…  ·  Admin →
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13. User interface is the worst ever. Bring back the old interface

    My idea is to bring back the old function interface.

    The new user interface is the most inconvenient, inexplicable, poorly organized user interface I have experienced with any Adobe product.

    In the future, interfaces should be tested with real live users and not code writers.

    I wish there were a way to use a "legacy" interface.

    325 votes

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    Need Info  ·  115 comments  ·  User Interface  ·  Delete…  ·  Admin →
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14. Share to Abobe Cloud link tool missing

    I'm running the most recent version of Adobe Acrobat Pro with current updates on a PC. The abitity to share directly to Adobe Cloud and get the link is no longer visible? Please see attachment. Uploading to Cloud, then getting link requires multiple steps I did not have to take before.

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    2 votes

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    Need Info  ·  0 comments  ·  Share & Collaboration  ·  Delete…  ·  Admin →
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15. Confirmation email when sending out shared reviews

    I think I used to receive a confirmation email verifying when and with whom I shared a PDF review.It also contained the link to the review. Was this feature removed? Can it be added back? It is very handy to forward to team members that inevitably missed/can't find the email that was sent to them or insist they were never included in the first place.

    3 votes

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    Need Info  ·  AdminArvind Yadav (Admin, Adobe) responded

    Hi There,

    Could you please let me know if you are talking about "Adobe cloud storage" based review or it is for shared review based on SharePoint/WebDav/Network folder? 

    It would be helpful if you could share a screen recording issue.

    
    

    Regards,

    Arvind

16. help

    Ich habe eine Lizens gekauft (Adobe DC 2017) aber es funktioniert nicht....Warum?
    ich bitte um HILFE und Freischaltung!

    1 vote

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17. Adobe PDF Writer randomly leaves out things

    When creating a document by clicking save as Adobe PDF in word, I am finding that it will randomly leave out sentences in the final product. It is very prevalent after photos and section headings. See the examples attached.

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    4 votes

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    6 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    
    

    Please upgrade to latest version of Acrobat DC and let us know if the issue still persists.

    
    

    Thanks

    Tanvi

18. Read allowed removed from options

    I am disappointed that your company has decided to remove the read allowed option. As a dyslexic masters graduate who is now studying for a degree in a different subject you are actively discriminating against people with protected disabilities. I am very angry and upset by you discrimination and prejudice because you have a monopoly in the market place. You are using peoples disabilities to make money so they have to buy an advanced product. I hope that the media runs a story about this and your disregard for legislation concerning disabilities. I feel upset and angry at your biased decision.

    I am disappointed that your company has decided to remove the read allowed option. As a dyslexic masters graduate who is now studying for a degree in a different subject you are actively discriminating against people with protected disabilities. I am very angry and upset by you discrimination and prejudice because you have a monopoly in the market place. You are using peoples disabilities to make money so they have to buy an advanced product. I hope that the media runs a story about this and your disregard for legislation concerning disabilities. I feel upset and angry at your biased… more

    9 votes

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    2 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi Caroline,
    Thank you for connecting with us. Can you please tell me where are you not able to use Read Out Loud.
    Read Out Loud functionality is still available and is in use. There is not decision to remove it.
    Please share the steps and the OS details where you are facing this issue.

    Please update to latest version to have the latest features.

    Thanks
    Rachit

19. Automatically delete my comments

    My comment (e.g. add text box) will be removed without my control in some occasion when I edit the comment or add a new one. This type of problem has happen a lot of time in the past one to two months.

    1 vote

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20. Always unable to edit in Adobe Acrobat Pro DC

    My organisation pays AUD$200 or more for my Adobe Acrobat Pro DC licence and I am unable to edit PDF documents. I have tried everything I can think of and consulted online help. Why are all the edit functions greyed-out? I have printed the PDF file to a new PDF file but that did not help.

    3 votes

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