Acrobat for Windows and Mac

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  • My feedback
  1. merge files binder

    When creating a binder using the > Combine Files function, all batch imported files should be clearly checked by default, with the option to uncheck individual files.

    Alternatively: When clicking > Combine, the user could be notified:
    "It seems you have imported more files than are currently being combined. Is this right? (Tip: If you like to use all your imported files in this binder, please check all your imported files by doing X.) >Y/N

    1 vote
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  2. Problem with merged documents

    When I merge several documents into a single PDF, recipients are telling me they are getting an error message that a file is corrupt. The merged documents consist of 3 MS Word documents, a single PowerPoint presentation, and 5 PDFs. We recently were upgraded to Adobe Acrobat Pro DC, Version 2019.012.20040. I didn't have this problem before. I've re-created the MS Word and PowerPoint documents and still no fix to the issue. Any suggestions?

    1 vote
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    Hi

    Please ensure that your Acrobat and Office are updated to latest version.
    Can you view the combined PDF correctly or are you also getting an error message?
    Please share the error message screenshot with us.

    Thanks
    Tanvi

  3. Convert html to pdf on Mac

    Please allow html to be created as clickable pdfs on a Mac. The documentation you provide says it can be done on Firefox but that is false. Wasted hours with your support folks before they said it can't be done.

    3 votes
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    0 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  4. I cannot transfer my pdf files to LibreOffice. How can I do this it seems like a failure in the system

    There is no facility for exporting pdf files to my LibreOffice file list

    There must be a solution. Please advise

    1 vote
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    Need Info  ·  1 comment  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  5. Multiple Tab Visibility and Key-Shortcut Switching

    Multiple Tab Visibility
    - please make the active tab a different color than the inactive tables;
    - please add a keyboard shortcut to swtich between tabs [ctrl-PgUp/PgDn]

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for reaching out to concern.
    1) This is already implemented. The active tab already appears in a different color w.r.t the Rest of the Tabs. Please see the attached snapshot

    2) This can be achieved using Ctrl+T and Shift+Ctrl+T to move ahead and back in tabs respectively.

    Let me know if that helps.

    -Ayush

  6. Drag MS Word documents into an existing PDF - no longer works

    We used to be able to drag MS Word documents into existing PDFs (in the thumbnail view), and the Word document would automatically be PDFed and combined with the existing PDF. This no longer works, and is causing certain tasks to take much longer than they used to.

    1 vote
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    1 comment  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  7. Create multiple pdfs crashes

    Acrobat Pro DC latest version on Windows 10 (latest). after creating about 20 pdfs it catches out simply closing acrobat. Have same problem on multiple PCs. Has been happening for 6 months or so. Before that I could create 100s without a problem.

    1 vote
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    3 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    Hi

    Thanks for sharing the steps. We are aware of a similar issue with OneDrive files and are working on fixing it.
    Can you check if you can convert Office files kept in OneDrive by right-click menu and the PDF gets created. Does the Office app remain open or does it get closed?

    Thanks
    Tanvi

  8. When trying to convert a web page in Firefox, using the .

    When I try to convert a web page in Firefox to pdf using the icon on top right corner, it often does not work. If I try the convert to pdf using the print command on the right dropdown list, the optionto print, then adobe pdf will convert the same page to a perfect pdf. What is wrong?

    1 vote
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    Need Info  ·  1 comment  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add a button or menu option to set Adobe Acrobat to reopen all documents opened in a previous session.

    Add a button or menu option to set Adobe Acrobat to reopen all documents opened in a previous session.

    3 votes
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    If your Previous session had any PDF’s launched when it was last Closed, then there is a Menu item Under File→ Reopen PDFs from Last Session which will open the pdfs that were launched in your previous session before closing.

    Attaching a snapshot to help you with.

    Also there is a Preference unde Edit→Preferences→General which ould automatically open the PDFs from the last sesssion as you Open the Acrobat / Reader application. Here is more info on that : https://helpx.adobe.com/acrobat/using/whats-new.html#PreferencetoreopenPDFsfromthelastAcrobatsession

    Hope this resolves your concern ?

    -Ayush Jain

  10. Unable to initialize 'Export PDF' for a PayPal transaction file saved as a PDF

    Unable to initialize 'Export PDF' for a PayPal transaction file saved as a PDF - not to MS/Word or any other MS/Office product.

    2 votes
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    0 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thank you for reporting the issue. Is this issue happening only with one PayPal transaction file or with other files as well?
    Can you please provide us the details of the following:
    1. Acrobat Version – Are you on reader or DC? Please share the screenshot of the Acrobat version screen
    a. Go to help → About Acrobat … and take a screenshot
    2. Operating system (Mac/Win)
    3. Input PDF File
    4. Screenshot of the issue or any error you see while performing the Export operation.

    Regards,
    Akanksha Garg
    Software Engineer
    Adobe Acrobat Team

  11. Firefox addon failing to convert

    Hello, I recently installed the Acrobat Firefox add on. Here are the issues:


    1. it takes an enormous amount of time for the conversion process to complete


    2. As you will see in the attached screencast, the "open pdf in acrobat" option is turned off, yet acrobat application opens anyway. either way, you will see that i'm logged into the account and logged in to the document icloud.


    1 vote
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    Need Info  ·  1 comment  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  12. Adobe Acrobat PDF maker unable to find Adobe PDF resource files

    Adobe Acrobat PDF maker 2017 with Word from O365 windows 10 unable to create PDF files

    1 vote
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    2 comments  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  13. Scanned files on flash drive opening up blank pages after security code is entered correctly. brother scanner scanned to Imphomius FD

    Scanned files on flash drive opening up blank pages after security code is entered correctly. brother scanner to Imphomius FD then to Adobe on Mac ....but it works correctly on windows.

    2 votes
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    Need Info  ·  1 comment  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  14. Fill & Sign Won't Save File

    After I fill in and sign the document, it won't save. The circle just spins forever until I eventually give up. Now I have to physically print the document and then scan it in, very frustrating and costing me time.

    2 votes
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for writing to us. In order to better understand the issue can you please provide the following details:

    1. Version of your Acrobat.
    2. Are you observing the continuous circle on the save dialog or somewhere else? It will be great if you can share a screenshot.

    Regards,
    Sandeep

  15. No way to correct OCR errors in Acrobat pro DC

    There is a major problem with OCR in Acrobat Pro CD. I have recognized (OCR) text in many documents. They still contain a lot of recognition errors in the hidden text used for search. When I try to use the function/tool "Correct Recognized text" (translated from Norwegian), I get a message saying that there are no suspected errors. It is not possible to correct the remaining errors. This is just stupid, there is no 100% correct OCR program, there are lots of errors in the recognized text. There must be a way to fix the remaining errors, but your technical…

    1 vote
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    Need Info  ·  1 comment  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  16. Can't find toolbars. Super annoying.

    Please revert back to an older version. I hate the new DC version. I used to be able to have my frequently used toolbars readily available when I opened acrobat. Now I have to use several additional clicks to get to the tools I need. It defeats the purpose of paying for acrobat when it defaults to nothing more than a reader. I've spent considerable time looking for a setting to leave the toolbars on the side of my extremely wide screen, but they are well hidden if available at all, and I refuse to sign in to anything.

    1 vote
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    Need Info  ·  1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. Zoom Value display

    Please, please can we have the option to show the Zoom Value (percentage) on the main toolbar. I can't use the 'out of toolbar' display as it disappears, and can't keep taking the mouse down to show the disappearing toolbar every time I want to know what zoom value I'm at.

    Thanks
    Mike

    2 votes
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    Need Info  ·  3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. Crash doing OCR

    Latest DC, scanning crashes in idrsocr15.dll and if I try to edit a scanned PDF. Scanned PDF and event log entry attached.

    2 votes
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    Need Info  ·  2 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  19. Option to turn off whole word selection

    When selecting text in Acrobat (for applying a comment or other markup), Acrobat selects whole words (unless you are being particularly careful). It would be good to have the option to turn this off so that we can easily select partial words, starting in the middle of one word and ending in the middle of another.

    2 votes
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    Need Info  ·  2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  20. Hotfolder

    Gesucht ist folgendes: ein Prozess soll einfach einen Ordner alleine überwachen und dann, wenn ein Scanner dort eine Datei ablegt, die OCR-Funktion alleine starten und das Ergebnis in einen anderen Ordner speichern.

    1 vote
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    Need Info  ·  2 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
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