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Acrobat for Windows and Mac: Editing PDFs

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Adobe Acrobat Pro 2015 (2015 Release (Classic) | Version 2015.006.30417) crashes when I try to edit a PDF on Windows 7

Hi,

I have the Adobe Acrobat Pro DC 2015 and it always crash when I try to edit a PDF. Always appear the message "Adobe Acrobat DC has stopped working".

I tried the fixes below but they was not solve the problem:

https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html
https://helpx.adobe.com/acrobat/release-note/acrobat-dc-2015-acrobat-2017-february-23-2018.html

Here's my system information:

S.O.: Windows 7 Enterprise 32bits Service pack 1
Software: Adobe Acrobat Pro DC 2015
Version: 2015.006.30417

Could you help me?

Regards,
Thiago Andrade

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  • Thiago Andrade commented  ·   ·  Report

    Hi,

    The same problem occurred on Windows 10 Professional 64 bits.

    Could you help me?

    Regards,
    Thiago Andrade