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Acrobat DC process hangs

Acrobat processes hang in task manager. Clicking on a PDF file or the application shortcut will not launch the program but task manager shows Acrobat running. Killing the process and trying again still does not work. Users have to sign out or reboot several times a day to get Acrobat to launch.

Acrobat DC Pro
Windows 10 1709 build

7 votes

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Colby shared this idea  ·   ·  Report…  ·  Admin →
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  • Eva Saunders commented  ·   ·  Report

    Please, Please, stop the interruptive prompt I do not want anything else, give me what I am paying for.

  • Anonymous commented  ·   ·  Report

    Same here with
    -- Windows 10 ver 1903, build 18362.388
    -- Acrobat Pro DC:2019 build 2019.012.20040

    Been doing this for over a year. Sick and tired of it.

  • Colby commented  ·   ·  Report

    Also I have already tried reinstalling and unchecking protected mode under Edit > Preference > Security(Enhanced). The issue continues.