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Acrobat for Windows and Mac: Installation and Licensing

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ACROBAT DC CRASHES WHEN STARTING UP 2017 MACBOOK PRO?

ACROBAT DC CRASHES WHEN STARTING UP 2017 MACBOOK PRO?

1 vote

Anonymous shared this idea · Dec 2, 2018 · Report… · Admin →

Need Info · Mar 5, 2019

An error occurred while saving the comment

Ansh commented · February 14, 2019 1:10 AM · Report

Hi,

Sorry about your problem. At now, we are unable to reproduce the crash on same Mac model. Could you please provide us the below information, so that we can reproduce and further isolate the root cause:

1. Mac OS version
2. Acrobat version
3. Do you have installed other Adobe products also and are they working fine
4. Elaborate the exact steps you are performing which causing the crash.

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