Adobe keeps crashing, we are running Win 2012 R2 server,, 6 users login via TS. All other users do not have this issue?

Todays Crash::
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 19.10.20069.49826
Application Timestamp: 5c1a8755
Fault Module Name: VCRUNTIME140.dll
Fault Module Version: 14.14.26405.0
Fault Module Timestamp: 5ac5afd6
Exception Code: c0000005
Exception Offset: 0000db13
OS Version: 6.3.9600.2.0.0.16.7
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: 5f25
Additional Information 4: 5f2531ae070278f893fa99352dadd49e

Yesterday's Crash:

Faulting application name: Acrobat.exe, version: 19.10.20069.49826, time stamp: 0x5c1a8755
Faulting module name: Acrobat.dll, version: 19.10.20069.49826, time stamp: 0x5c1a8746
Exception code: 0xc000041d
Fault offset: 0x000a0d56
Faulting process id: 0x6bc4
Faulting application start time: 0x01d4ae8447850eb7
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.dll
Report Id: e3d8924b-1a7b-11e9-812f-001e67c09865
Faulting package full name:
Faulting package-relative application ID: