Fill & Sign - Send For Signature Bugs for Dropdown Fields
Major Issues with dropdown functionality when sending for signature.
To understand what I mean, certain features that work for text fields don't work for Dropdowns.
Example 1. - When using the Fill & Sign, send for signatures function text fields allow for blank unrequired fields to be sent for signature. Dropdowns do not. You must apply a value for dropdown to not have errors and the value cannot be a simple space.
Example 2 - When using the Fill & Sign, send for signatures function text field values that are pre-filled for customers are accepted and not editable (unless specifically designated) for customers. However for values pre-filled in Dropdowns for customers the customer receiving the link has the option to change any Dropdown field regardless of it being designated for them to fill.
These issues pose a huge problem for our business. We require our salesmen to pre-fill the document for customers and then send for signature. Many times on mobile platforms like iPads. Therefore the lock and read only features don't help in these circumstances. They don't have time to deal with changes properties in the "Prepare Form" tool. These options are also too cumbersome for non tech savvy salesmen who need easy documents to work with.
Rene Gonzalez
shared this idea
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Jennifer Purvis
commented
Same problem here. Did anyone come up with a solution?
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Tommy Härtig commented
Hi Rene, i have the same problem like you. Did you find a solution on this? Greetings Tommy