Stuck Optimizing Page 1
Scanning multiple pages with a Canon MX922 all-in-1, Windows 10 on a Dell Inspiron laptop. First page scans, additional pages feed through the ADF but only page one appears on screen frozen showing "Optimizing..." Acrobat DC automatically updated on 5/15/2020, as did Windows 10. Now can only scan one page at a time. Appears to be an issue with multiple users.
George
shared this idea
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Hi All,
Thanks for your time and patience and for your cooperation on this.
The fix is available with the latest update of Acrobat version 20.009.20065, please install the latest update from the help menu of the application>select check for updates, reboot application and try scanning.
For detailed information about the latest update, please see the Release notes.
Please let us know if you experience any issues.
Regards,
Gaurav
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Hi,
Thanks for reporting the issue.
This issue is already escalated to the engineering team.
We will respond to you back on this, as soon as the fix is released.Thanks,
Gaurav Maheshwari
