I have managed to reproduce this bug consistently and have also determined what may be causing it. I currently can't open ANY hyperlinks in PDF files without freezing the Acrobat Pro DC program and having to force close it.

1) Testing different options / configurations in the preferences has had no change on the bug.
2) Choosing different browsers for windows 10 Pro to use has had no change.
3) While having the PDF open and exiting Creative Cloud I am allowed to open hyperlinks. Re-opening Creative Cloud with the PDF open and then trying the hyperlink will freeze the program.

AdobeLogs20201028084055_019-win.zip is the file that was uploaded by the LogCollector Tool.

Current System Parameters:
Account Detail:
User Rights: Admin
User Account Control: Limited
Process Integrity: Medium
Profile Type: None
Acrobat Detail:
Sandboxing: Off
Protected View: Off
Captive Reader: No
Multi-Reader on Desktop Support: Off
Applications Installed:
Available Physical Memory: 4194303 KB
Available Virtual Memory: 3599540 KB
BIOS Version: ALASKA - 1072009
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Version: 11.00.19041.1 (WinBuild.160101.0800)
Creation Date: 2019/12/07
Creation Time: 05:51:10
Default Mail:
Display Detail:
Screen Width: 1920
Screen Height: 1080
Number of Monitors: 2
Number of Mouse Buttons: 16
Has Mouse Wheel: Yes
Has Pen Windows: No
Double Byte Character Set: No
Has Input Method Editor: Yes
Inside Screen Reader: No
Graphics Card: NVIDIA GeForce RTX 2070 SUPER
Version: 27.21.14.5671
Check: Not Supported
Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe
Version: 20.12.20048.400142
Creation Date: 2020/09/11
Creation Time: 12:30:46
Locale: English (United States)
Monitor:
Name: NVIDIA GeForce RTX 2070 SUPER
Resolution: 1920 x 1080 x 60
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows 10
OS Version: 10.0.19041

Page File Space: 4194303 KB
Processor: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~4000 Mhz
Session Detail:
Boot Type: Normal
Is Shutting Down: No
Network: Available
Inside Citrix: No
Inside VMWare: No
Remote Session: No
Remote Control: No
Using JAWS: No
Using ZoomText: No
Using Windows-Eyes: No
Using NVDA: No
System Name: DESKTOP-CNCFICH
Temporary Directory: C:\Users\james\AppData\Local\Temp\
Time Zone: Eastern Standard Time
Total Physical Memory: 4194303 KB
Total Virtual Memory: 4194176 KB
User Name: james
Windows Detail:
Tablet PC: Yes
Starter Edition: No
Media Center Edition: No
Slow Machine: No
Windows Directory: C:\Windows