Reader 2021.001.20138 suddenly running form javascripts incredibly slowly and freezing
A complex form that ran fine under older versions of reader, is now intermittently running some of the onboard javascripts incredibly slowly and appearing to the user as freezing (Not Responding).
This does not always occur, and occurs during different operations (using different document level scripts).
I am using Windows 10 Pro 19041.804 (most recent) and have experienced it on Reader 2021.001.20138 32bit and 64bit versions.
3
votes
Daniel Cleaver
shared this idea
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AdminRohit Anand
(Admin, Adobe)
commented
Hi Daniel,
Sorry for the inconvenience. Can you please follow the steps from here and share process dumps for investigation.
https://helpx.adobe.com/in/acrobat/kb/collect-logs-crash-freeze.html
Also, can you please share a sample file with which you are facing this issue.Regards,
Rohit