Constant requirement to sign in to our account to use software. Getting impatient...
This needs to be fixed. We are wasting a lot of time constantly be required to sign in to our account, often times on a weekly basis.
We have an annual subscription and this should not be happening.
Frankly I'm getting **** tired of it.
FIX THIS!!!
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Anonymous
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Somya Goel
commented
Hello,
We are sorry that you are facing this issue in Acrobat DC.
To investigate further, we need you all to collect logs and share with us so that we can investigate the issue.
Download the log collector tool from:
https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html
Run the .exe/.dmg, collect the logs and attach the log .zxp file.