Licensing app won't work on macOS 11 Big Sur
I just upgraded to a new macbook using macOS 11.2.3 Big Sur, and the licensing app for Adobe Acrobat Pro 2017 won't load/proceed now. I try to open Pro, the licensing app pops up instead, I click "Sign In Now," and the next screen is entirely blank (see screenshot). I tried the Terminal sudo fix that previously worked for an earlier OS, but it did nothing, I uninstalled and reinstalled it, and I'm still having the same issue.
This isn't the previously resolved issue for an earlier OS wherein I could enter login info but got a screen with a perpetually spinning wheel, which was resolved using a Terminal command. Now the screen to enter that login info is entirely blank.
For more context: I used time machine with migration assistant when switching computers, so all other preferences and apps on my computer are still working except Adobe Pro.
Annie
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Tukunya Kalago commented
Big Sur introduced significant changes that can cause older apps to malfunction. To resolve this, you may need to update your app or look for an alternative solution. For those dealing with related issues, you might find it helpful to uninstall and reinstall certain software. Here's a guide on how to uninstall Creative Cloud on Mac: https://setapp.com/how-to/how-to-uninstall-creative-cloud-on-mac following these steps can help ensure that your apps function smoothly on the latest macOS version.