Invisible guide lines, bug?
Work in Adobe Acrobat Pro DC and installed version 2021.007.20096.
Now I can't see the guide lines when I drag lines from the rulers with the Marking Tool, I can only see the hair cross. When I click the spot I wanted the guide lines, then it shows.
You helped me earlier today and installed an earlier version, 2020.013.20074 and the function worked again. Then when the program update it self to 2021.007.20099 the function failed again. I think this is a bug.
Work in Mac Big Sur 11.6.
In Acrobat I have extension program installed, PitStop Pro 21.0.3.0. I talked with their support and they temporarily disable PitStop Pro, and the issues were still there.
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Laura commented
Absolutely! I tried reaching out many many times to support and here and no one seems to pay any attention. They encourage feedback and bug reports, yet do NOTHING to address the issue. Sad... The only way to make them work is to drag them and drop approximately where you want them, then you can see them move when you drag, but only in the ruler. I have to enlarge the view so that it's overlapping the image in order to see exactly where I need that guide. Previous versions did this. WHY DID THEY CHANGE IT???
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James Stanley commented
This is such a simple feature but incredibly important in a print production process. Past versions of Acrobat have all shown guides, and extended them off the page to the rulers. It's ridiculously frustrating to check positioning when you're used to the way guides used to function (and still currently function in inDesign, Photoshop, and Illustrator).
Also using Big Sur 11.6.7, and Acrobat DC 2022.001.20142, one iMac with Pitstop and one without.
It's now July 2022 and it seems this issue/bug is not at all a priority, unfortunately.