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Acrobat for Windows and Mac: Printing

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remote printing for Splashtop and quick print on email no longer works since Adobe upgraded to 2023.006.20320. Does anyone have fixes or sol

remote printing for Splashtop and quick print on email no longer works since Adobe upgraded to 2023.006.20320. Does anyone have fixes or solutions? if so, email sam@martinwoodturnings.com

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Sam Martin shared this idea  ·   ·  Report…  ·  Admin →
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  • Adminabhisi (Admin, Adobe) commented  ·   ·  Report

    Hi Sam,

    Thanks for reporting this to us.

    I have tried the same workflow and issue is not reproducible at my end.

    Could you please provide the following information:

    1) Are you facing the issue in Win Acrobat or Reader. Please confirm. Also please share the version of Acrobat or Reader you're having.
    2) Please share some PDF files on which the issue is reproducible.
    3) It will be great if you can provide a video of the issue that’s happening at your end.
    4) Has the problem started happening recently, or has it been going on for a while.
    5) Is the issue happening every time, or is it happening intermittently.
    6) Is it happening with every PDF files and some set of PDF files. Please share any one of them.
    7) What's the OS you are having at your end.

    Thanks,
    Abhishek Ranjan Singh