Dear Acrobat,
Please listen to customers and stop alienating them. People become dependent on your product through work, then you switch up things and worsen the lives of untold numbers of people. You deserve to lose income in a large scale as a result, faster instead of slower. Stop harming customers. Start making it easer to give you feedback. Start paying attention to it. By making things confusing and harder, your product deserves to lose in the market. But you are leveraging your existing market position to hurt people instead.