I observed and reproduced a bug in Acrobat Sign. Users are unable to download the document for signature in e.g. Acrobat Sign once signing with cloud signature (provider D-Trust sign-me) has been selected.

Please fix the possibility to download the document for siging after clicking „cancel“ in the cloud signature provider's pop up window.

The following are the detailed steps to reproduce the bug.

A user selects cloud signature to sign a document with trust service provider d-trust. He is redirected to the Login pop-up window. He selects cancel and returns to the dialogue in acrobat sign. He then chooses download to sign.
Despite choosing download to sign, he is redirected to the login page of d-tust again !
I expect that the user can download the document to sign after choosing so in the Acrobat Sign dialogue.

In some cases, choosing download to sign a second time fixes the problem. In other cases the user has to log out from Acrobat Sign and login again to be able to download the document.

I think this is a bug that is worth fixing. My users are quite annoyed because of this behaviour.