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Feature request / Bug report

Acrobat for Windows and Mac: Generative AI

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Remove AI Assistance

The AI is useless and intrusive. It causes noticeable lag issues, even when I've "disabled" it. I do not want your AI analyzing my personal documents and using it to "get smarter".

Please allow us to disable AI Assistance completely, or better yet, get that garbage out of Adobe completely.

175 votes

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Alex shared this idea  ·   ·  Report…  ·  Admin →
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  • Zach Allen commented  ·   ·  Report

    ADOBE. ARE YOU EVER GOING TO RESPOND TO THE DOZENS OF VOTES ON THIS ISSUE OR JUST KEEP IGNORING THEM?

  • Ethan Bottomley commented  ·   ·  Report

    Today adobe AI started trying to make summaries of every document i opened which would then cause acrobat to crash, then my computer to crash. I cant even open task manager when it starts doing that. It did it 3 times before I could get into the settings and turn off the generative AI. and of course its working perfectly wihtout the AI.

  • Jessika Kuvalis commented  ·   ·  Report

    AI tools should be optional, not forced into the workspace. Many people use Acrobat for serious files, client work, legal documents, or private PDFs, so extra pop-ups and lag only make the experience worse. Users should have a clear setting to turn it off completely and keep the app simple, fast, and private. Even when people use other sites like https://netmirror.com.co/, they expect control over what runs in the background, and Adobe should offer the same choice.

  • EL commented  ·   ·  Report

    Completely unnecessary and does not provide anything to the experience. It looks very unprofessional when presenting to clients and grey boxes pop up all over the place to describe what we're seeing when it is extremely obvious. It is critical that this feature be removed or users should be given the CHOICE to enable or disable this feature.

  • Holly Robinson commented  ·   ·  Report

    I literally can't view a comment without the AI description blocking it. It's literally so pointless.

  • Liga Kozlovska commented  ·   ·  Report

    It makes my files lag and crash on top of all the problems stated. not worth it

  • Iain commented  ·   ·  Report

    This issue continues to exasperate me. There is now a bar at the bottom of Adobe which I can't get rid of, asking me if I want the content summarised. Of course I don't, I wouldn't have been sent the c. 500 pages of documents (which most of my case files contain) if I didnt need to read them, FFS. It's obvious that Adobe has spent many millions (of our subscriptions) developing this stupid Add-on, and they don't want to admit it was an ill-conceved idea, which they should have canvassed with those who will have to pay for their (cretinous) mis-judgement. A bit like Brexit, really, but perhaps best not to start me on that one.

  • Linda Pearce commented  ·   ·  Report

    Please! Get rid of the default AI "help". AI should be optional. We do have the ability to think for ourselves!

  • charles@healthcatalystcapital.com commented  ·   ·  Report

    Adobe probably isn't aware of all the negative comments about their AI features because therer are only a few comments on each post and many posts with similar comments. If everyone would pile on to one post it might come to their attention that they need to address an issue. If anybody can break their monopoly on PDFs their customer base would run away fast.

  • Jacoline Haolin commented  ·   ·  Report

    I don't think anyone at adobe cares about our feedback here, there is an overwhelming amount of protest against AI in reader yet nothing happens.

  • Kathy Rash commented  ·   ·  Report

    Nobody needs Al Assistance, you people just want to make more money- I told you I wasn't going to use him and I haven't -don't charge me, Google wants to squeez every penny out of every one- now they think they own the FTC- by using 3rd party/llc companys- As soon as I can and before my next bill is due, Ill get rid of Adobe/Acrobat and GOOGLE I hate you both. Money hungary....***.... and FTC Are *****'s. My Name IS K. rash come get me.

  • Jeff McDowell commented  ·   ·  Report

    Oh boy! Look at that, you already know that many many users do not want AI, let alone to be constantly bugged with pop ups for users to try it.

    Please stop displaying the "Use AI" window over top of what we are trying to work on.

    Can not copy down the long Adobe version number because as soon as you navigate away from Adobe the "About" window disappears. Had to take a screen shot then write it down 2025.001.20693 And no I have not updated the program because every time you come out with an "update" the program just gets more frustrating.

    This is just a couple of the annoying things you have programmed into Adobe, there are many more.

  • Andras Delczeg commented  ·   ·  Report

    I don't think anyone at adobe cares about our feedback here, there is an overwhelming amount of protest against AI in reader yet nothing happens.

  • Iain commented  ·   ·  Report

    This is intrusive and unwanted