Sharing documents as attachments not links - bring back the option
In my experience, sharing links to documents creates unnecessary frustration for recipients. Links often take a long time to load, may not work correctly due to permissions or network restrictions, and many recipients do not realise that access may be password protected. This results in confusion, delays, and additional support requests.
A PDF attachment is simple, reliable, and universally understood. Recipients can immediately access the document without navigating online portals, signing in, or dealing with permissions issues.
Please restore PDF attachments as the primary and most prominent sharing option, or at the very least give users the ability to make attachments their default sharing method.
The current focus on link sharing reduces usability and creates barriers for efficient document distribution. Many users, including myself, strongly prefer sending PDFs as attachments and should not have that workflow diminished or hidden.
Lubi Acker
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