Multi-page scans turn black in New Acrobat on Windows 11
I am using Adobe Acrobat on Windows 11 with an Epson RapidReceipt RR-600W scanner.
When using the New Acrobat interface and scanning a multi-page document directly from Acrobat, the first page scans correctly, but subsequent pages appear completely black.
The issue occurs with both TWAIN and WIA and also occurs after resetting Acrobat preferences, repairing the Acrobat installation, and installing all current Windows updates.
Important: If I select Show scanner’s user interface, all pages scan correctly.
Epson ScanSmart also scans the same multi-page document correctly, and the resulting PDF displays correctly in Acrobat.
If I select Disable New Acrobat and use Classic Acrobat, the same multi-page document scans correctly directly from Acrobat.
Therefore, the problem appears to be specific to the New Acrobat scanning interface.
Scanner: Epson RapidReceipt RR-600W
Operating System: Windows 11
Reproducible: Yes, consistently
Mike Hornacky
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