Stop silently installing secondary apps and hijacking OS shortcuts (Adobe Express Photos)
Feedback:
A recent background update for Adobe Acrobat automatically installed Adobe Express Photos without user consent or notice.
Software updates must not bundle unwanted secondary software or disrupt existing workflows. Specifically:
No unauthorized software installs: Acrobat updates should maintain and secure Acrobat, not silently install unrelated consumer apps.
Do not hijack OS-level shortcuts: The app automatically hijacked the Windows Print Screen shortcut, overriding native OS tools (Snipping Tool) and user-defined hotkeys without asking.
Provide clear in-app controls: Users should have an explicit toggle in Preferences to opt out of promotional add-on rollouts, rather than having to deploy custom registry policies to stop forced reinstalls.
Pushing unrequested software and altering system behavior without permission demonstrates bad faith toward your users. Practices like this directly push me to seek alternatives and switch to competing PDF products.
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Alan Sagan
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