955 results found

1. A) Auto clean up after an install or update. Including older versions of Creative Cloud.

   A) Auto clean up after an install or update. Including older versions of Creative Cloud.

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. Stop asking me to sign in every time I open a document

   Please stop asking me to sign in every time I open a PDF document. The pop up screen is very annoying

   29 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   22 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Need Info  ·  Adminsagrover (Admin, Adobe) responded

   Hi All,

   We are sorry for the inconvenience caused to you. Requesting you to please provide the below details :

   1. Do you see the sign in dialog with any PDF file or with specific PDF file?
   2. Can you please share a snapshot of the sign in dialog being displayed to you?

   Regards,
   Sandeep

3. Document Cloud - Delete Button?

   It would be great if you brought back the delete button in the document cloud. Not having a delete button for the user to delete documents from the cloud isn't very secure. Even though the "hide" button acts like a delete button, it gives off the perception that the document still exists on the cloud. That isn't very secure and it should be a high priority.

   5 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Adobe Sign  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. I have just had an interesting conversation with Adobe "Support" about emails being delivered to junk rather than inboxes.

   I have just had a conversation with Adobe "Support" (I use support in the loosest sense of the word) regarding emails being delivered into the junk folder rather than the inbox when sending to Hotmail, Yahoo and Outlook domains.

   This is the transcript.

   Does anybody have any advice?

   ---

   Hello Bob. I’ll be happy to assist you. What can I help you with today?
   11‎:‎15‎ ‎AM

   We have an open case: ID XXX-XXXXXXXXX-XXXX
   Can I get an update please

   Brunda
   Alright, As I see in the case : XXX-XXXXXXXXX-XXXX, previous agent is shared the Acrobat Pro DC installation link. May I know if you have installed the Acrobat Pro DC application on your computer?

   Why was that link supplied?
   As far as I can tell it has nothing to do with our case

   Brunda
   Well, there is no notes provided in the case notes. Agent is tried to contact you over phone and they could not connect with you. If installation is not the issue please let me know what can I help you with today?

   This is a update through your portal posted on the 3rd Dec
   Unable to post... please see the portal update on 3rd dec
   Can you see the update posted then?

   Brunda
   Alright, please give me a moment while I got through the history of your conversation.
   Well, echosign emails will not go to Junk emails all the time. However this is not controlled by us. It depends on the receiver system policy and trusted sites they have allowed.

   ‎11‎:‎28‎ ‎AM
   All echosign emails go into junk for Hotmail, yahoo and Outlook domains
   no exception.
   The sending reputation of echosign is at fault
   it needs addressing by echosign
   At present anything sent to Outlook, Hotmail or Yahoo domains results in it going through to junk
   This is them flagging echosign as potentially junk due to echosigns sending reputation.

   Brunda
   Yes, that depends on the allowed trusted sites of the system who receives the email. The emails don't go as a hotmail yahoo or outlook emails, they are sent as an adobe email. If the receiver system does not trust the adobe server/site/certificates it would go into junk email of the Inbox.

   I did not say they go as Outlook, Hotmail or yahoo... I said when sdending from echosign to these domains
   It has nothing to do with trusted sites
   it is based on sending reputation

   Brunda
   Echosign emails are sent to everyone from same trusted site. So if the receiver isn't verifying it it will go to junk inbox.

   The receiver performs a lookup on the sending domain or ip address...
   The lookup is based from sending reputation.
   EchoSigns reputation is currently below what Hotmail, Yahoo and Outlook find acceptable.
   This is why they flag it as potentially junk
   The reputation needs addressing.

   ‎11‎:‎35‎ ‎AM
   Brunda
   Ok, You can check with the email settings to have them hit the primary Inbox of email. As said earlier echosign emails can no be changed/modified from our end.

   Correct... you can escalate to EchoSign though

   Brunda
   However you can address this issue in below link of Feature Request Form :
   https://www.adobe.com/products/wishform.html
   Our Engineers will look into and work to have a workaround or fix to the issue.

   This is not a feature request
   Echosigns reputation is not correct
   Also, it has nothing to do with the inbox settings on recepiant email boxs

   Brunda
   Yes, but you can post the same in this form and our development engineers will check and update on the same.

   Can you escalate please.
   I have a support ticket open which you should be addressing... not me.
   Also.. how often is your support portal looked at?
   I have been posting requests for updates for around a week with no response.

   Brunda
   Alright, Let me explain it to you, Adobe Echosign supports Government bodies and it is not at the fault to reach spams. Echosign is secured and verified to be used Globally. I would request you to check with the email settings of outlook, hotmail or yahoo emails. However not every customer who receives echosign mails to outlook or other domains have reported about mails reaching Junk inbox.

   you are wrong
   test it
   send an email from echosign to a Hotmail or yahoo address

   Brunda
   A work around by checking it at email settings could help you fix this issue. If this explanation not convincing I would request you to post the same in the feature request form so that our development would respond to it directly and address this issue.

   it will ALWAYS arrive in junk

   Brunda
   Alright, we also use outlook and we do receive echosign mails, but they directly hit our inbox and not the spams/junk inbox.

   It is not feasible to contact every customer that potentially uses a Hotmail, yahoo or Outlook domain to request them to "White List" or create a routing rule for emails that come from EchoSign.

   Brunda
   I understand your concern, however it would be better to have it posted directly to our engineers through the request form. It is an open forum to address issues directly to the development team.

   Not my concern, I have a support ticket raised with you that we pay for. If you need to escalate please do.
   Let me put it this way...
   How do we send emails from Ecosign to Outlook, Hotmail and Yahoo domains without the email being delivered to the junk folder?

   Brunda
   Echosign emails are not sent manually, once you use the Adobe Sign it reaches our Adobe servers and the emails are sent from Adobe servers and not from an individual email ID/domain.

   So how do we send via Adobe Sign, via EchoSign to Outlook, Hotmail and Yahoo domains without the email being delivered to the recipient junk folder?

   Brunda
   Well, we do not direct the emails to junk folder. It is a verified email/trusted site from where the email will be triggered. However the the email reaching junk folder is depending on the receiver system and their verified sites. As the echo sign emails are triggered from same server their is no specific direction/rule to hit junk folder or any other folder.

   I know there is no rule.. And I know you do not direct to junk. As I said prior it is based on sending reputation... ie DMARK, DKIM, spf, blacklists, reported bulk senders, ect
   So how do we address this?
   Or what would you like me to do to ensure it gets delivered to my inbox rather than junk?

   Brunda
   Well as said earlier you will have to address this issue through our global request form so that our engineer will look into it an reply. As a workaround you can create a rule in your mail box to have echosign emails hit your Inbox directly.

   You can not create mail rules for Yahoo, Hotmail or Outlook domains.

   Brunda
   Ok, you can try to contact the email client of yahoo, hotmail or microsoft for Outlook to have them check the sites verified by their servers.

   Please explain to me how that will help and what you expect them to do to resolve the issue

   Brunda
   Well they would explain you better as in why the trusted site email is reaching the junk folder. An email which has been verified and been used by the US government is reaching junk folder of these specific email domains. So they would be the right people to check as to why these emails are reaching the junck folder.

   lol
   you have been a big help
   many thanks

   ---

   I have just had a conversation with Adobe "Support" (I use support in the loosest sense of the word) regarding emails being delivered into the junk folder rather than the inbox when sending to Hotmail, Yahoo and Outlook domains.

   This is the transcript.

   Does anybody have any advice?

   ---

   Hello Bob. I’ll be happy to assist you. What can I help you with today?
   11‎:‎15‎ ‎AM

   We have an open case: ID XXX-XXXXXXXXX-XXXX
   Can I get an update please

   Brunda
   Alright, As I see in the case : XXX-XXXXXXXXX-XXXX, previous agent is shared the Acrobat Pro DC installation link. May I… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. Checkbox

   hi, My contracts require 5 checkboxes with the signer having an option to select between 1 and 5 checkboxes per answer. They must check at least one per question before returning the contract. Can I do this with Adobe Sign?Thanks

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. Checkbox

   hi, My contracts require 5 checkboxes with the signer having an option to select between 1 and 5 checkboxes per answer. They must check at least one per question before returning the contract. Can I do this with Adobe Sign?Thanks

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. Fill IS good HOWEVER..On Adobe DC Pro electronic signatures.... esign has date, NEEDS TO HAVE TIME STAMP AS WELL
   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. SharePoint - Checking in Signed Documents

   SharePoint - Checking in Signed Documents
   Acrobat Pro DC allows the user to link to their SharePoint account and check in/out documents. There is a disconnect when the document becomes "secure" after receiving signatures and the document is unable to be checked in once it's been signed. Please allow the functionality to check in the secured signed version of the document as a new version (still unable to edit).

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. Be able to title and notify a document call it notary docs

   Notary app to legalize contract or other legal issues

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. Website not responding daily

    I do not have an idea, I have a complaint. We pay for adobe and we use the adobe sign on a daily basis and on a daily basis I have issues with the website not responding and I have to try multiple times to get it to work. Today I have tried multiple times to send my documents to be signed and all I see is thumbnail not yet available and it is not displaying my docs. Super frustrating when there are deadlines to meet. My idea would be to have a working program.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. Receive Out of Office Message

    Dear Adobe Team,

    it would be a great feature if a sender is receiving Out of Office messages if he has send out an aggrement via Adobe Sign. If the user replys to a Adobe Sign mail this is being send to the sender. But Out of Office messages are not being forwared. This would be a highly needed feature. If you need anything from me concerning this feature request please let me know.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. Hire better programmers. Adobe Sign hangs on upload and then crashes constantly.

    Hire programmers that have more than 6 weeks of online training. This program is an embarrassment to a company well-known for weak programming. It is ridiculous that it hangs again and again and says there is no internet connection WHILE I'm connected to this and other sites.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Adobe Sign  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. Error has occured-Can not upload the document

    Why!!! After spending the time to put all the docs needed for signature into the program and then try to begin assigning the signature spots....it tells you it can not do it---- THEN EVERYTHING DISAPPEARS & if YOU TRY TO DO IT AGAIN....IT HAPPENS AGAIN. I am so frustrated with this program.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. Feature: Send Library Templates for signature from Acrobat Pro DC

    Acrobat Pro DC currently allows us to create Library Templates when sending for signature with Adobe Sign. But to send the template after creating it, we have to go to the Document Cloud in the browser. This option should already be available in the Document Cloud tab of Acrobat Pro DC.

    11 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. PDF will not completely upload to send for signature

    PDF will either give me an error message or only upload to 72% then stop. I've let it sit for almost an hour and the PDF is only half a page long, is there a fix for this?

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    3 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. Possible Bug: Adobe Sign fails if using quotes (") anywhere within message body.

    If you use quotes (“) anywhere in the message body, Adobe Sign will fail at 60% with this error when you click on the “Specify Where To Sign” button or “More Options” link.

    It had no problem with the ($) and the (/) characters.

    •  

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. Adobe Sign Update

    Add the following:
    1. The time in addition to date stamp by the signature
    2. The name of program should be on each page as a header or footer, not only on the document history page.

    The state of Georgia now has their own background check form and requires these features in order for the form to be electronically signed.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. PDF Maker throws License error and needs acrobat to be launched seperatley and sign in there.

    We have PDF maker plug in for excel and same has been published in Citrix environment. When user try to use the plugin it does not give them sign in prompt and through license error. User have to launch acrobat first in order to activate the license and then use the PDF maker plug in. This solution is not feasible as Acrobat is not a published application in our citrix site and also this is additional step which users do not prefer.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. reader dc is not user friendly.

    you really need to make it easy to copy and paste a signature. been trying for 2 hours. still can't do it.

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. On Adobe DC Pro electronic signatures.... it has date, NEEDS TO HAVE TIME STAMP AS WELL

    On Adobe DC Pro electronic signatures.... it has date, NEEDS TO HAVE TIME STAMP AS WELL

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Adobe Sign  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating