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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
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Acrobat Web

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  1. Program crashed now 32 documents are lost

    1 vote

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  2. Document is taking FOREVER to load in a browser! I have an endless spinning wheel. You really need to make the documentcloud much faster... it's useless like this

    1 vote

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  3. By having a 24/7 help chat line

    1 vote

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  4. For a common person whose usage of documents is not very high, you should develop a home package with much less a cost.
    Your current annual fee of Rs. 1200 apprx is way high vis-à-vis usage and utility.

    1 vote

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  5. When I compressed a PDF it changed the font to the point where it cannot be read!?! Do we know why?

    1 vote

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  6. Hi there,

    I bought the converter to use it on my documents and to my surprise I found out that Arabic language is not supported while Maltese is (Not disrespect) but why?!

    I want a cancellation and a refund, how can I apply for one?

    Thanks,
    Ahmed

    1 vote

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  7. You keep asking me to upgrade I don't want to up grade!
    I just want to use the access and tools I've already paid my subscription to use!
    It is extremely frustrating and time consuming trying to simply convert a document and it won't let me!!

    1 vote

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  8. My employer set us up with a company account. When I initialized my account and completed the setup process, I received 50 emails in 3 minutes to click a link to confirm my email address and activate my account. Each one that I clicked (over a dozen) would spin in a new window and then would give an error for invalid username. I am able to use the functions it seems, I am signed in to the document cloud, so I'm not sure why I would receive 50 emails (and no I am not exaggerating the number) to confirm my…

    1 vote

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  9. This file compression is way off base. What the heck happened to the first bit of it??? Completely unusable. The rest is fine.

    https://documentcloud.adobe.com/link/review?uri=urn:aaid:scds:US:be870348-075e-4338-82ff-f48edc098331

    1 vote

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  10. You should make very easy to find the download area to get the setup files. It's unbelievable how you guys make hard to download the software and install it on desktop. I will not speak about offline installation. It's ridiculous!

    1 vote

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  11. The new view is very difficult to follow and understand. I am no longer able to search for agreements by name or email address. This is creating difficulties for me finding my agreements in a timely manner.

    1 vote

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  12. Users should have a direct communication channel with the Support Team for urgent questions when using the Products. The new version PRO DC throws a number of questions
    Also the Enterprise version log-in prevents the individual user to get in touch thru' chat.
    Raj...Anthem

    1 vote

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  13. The single sign on on the login page to Docusign and Adobe Sign seems to have problems. I constantly run into issue that I'm able to login using Google Auth, but on the Adobe Sign page I get attached errors.
    This happens multiple times when I use Adobe Sign and it started to get really annoying and considering switching to a different service.

    1 vote

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  14. Allow a single document, such as a Conflict of Interest form, to be sent to multiple recipients, but each recipient signs their own, individual form that is returned to the sender. So, if I send the Conflict of Interest form to 25 board members, I get back 25 emails, one from each board member, with the signed form; I end up with 25 individual signed Conflict of Interest forms.

    Your app allows lots of signers on a single contract, which is very cool, but what I need. So I have to go through your process 25 times because my boss…

    1 vote

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  15. when I open a scanned pdf I want the option of changing its name rather than going through the process of opening it to see what it is then having to close it again before I can change its name. I want to be able to download a batch of scanned pdfs not to combine them but to choose a batch of pdfs and download them as separate pdf files

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  16. I don't have access to most of the account settings I was expecting to see, such as Global Settings and Data Governance. I only have "Personal Preferences" "Account settings" (which is limited to 3 drop down items) and "Privacy". Is this limited for my paid subscription since I don't have the enterprise version? If so, this wasn't made clear to me before I subscribed. Confused and frustrated.

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  17. 1 vote

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  18. By actually telling the truth if something is free or not. Going to compress my files with a truly free program. Not everyone has a bunch of money to spend on software. Adobe products are not affordable whatsoever...
    -Extremely frustrated

    1 vote

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  19. I often log in on different devices. Can I expand my plan to include multiple devices?

    1 vote

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  20. I was on the support chat for 110 minutes to accomplish only the following:
    1) Why can't I prepare web forms?
    2) You don't have the right license
    3) What license do I need? ....
    4) send me to several support folks
    5) finally get to sales
    6) Oh wait you need business sales
    7) Finally purchase the license.
    8) now we need to send you to someone in cancellation
    9) Well I can't cancel the license without your primary admin emailing us.
    10) Who's that? We have two system admins, including me. Shouldn't I be able to do this?…

    1 vote

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