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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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Acrobat Web

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587 results found

  1. I can not locate my account information to change my email address.

    19 votes

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    0 comments  ·  Other  ·  Admin →
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  2. DESCRIPTION:

    While not perfect, the free online tool PAVE (https://pave-pdf.org) demonstrates how this process could be lightyears more user-friendly than it is currently – in Acrobat, and other available tools.

    It automates as many of the steps as possible, leads the user through the remaining steps that need fixing manually, and leaves out everything else.


    Side menu tabs:

    1. Tasks (main window)
    2. Properties/edit
    3. The "Reading Order", "Tags", and "Structure" menus from Acrobat have been simplified to a single "Reading Order" tab.

    The workflow could be:

    1. Upload file (or send direct from InDesign or Word)
    2. Select "Make Accessible" from tools,…
    8 votes

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    3 comments  ·  Other  ·  Admin →
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  3. Jeg har sagt opp mitt kundeforhold for lenge siden! Dere fortsetter å trekke penger, noe som jeg ser på som ulovlig. Jeg har hatt store problemer med Adobe, og vil ikke ha mer med dere å gjøre!

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  4. Cant reach the profile page. I wanted to cancel the trial subscription I opted in this week.

    I am not able to reach the profile/subscription change page. Can you please cancel the subscription from my account on your end?

    5 votes

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    1 comment  ·  Other  ·  Admin →
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  5. Hi, I can't seem to download Adobe Acrobat DC Pro. The installer package starts to run, but only downloads to 9.2 percent, and then stops, repeatedly. Please let me know how I can download DC Pro without this problem. Thank you.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  6. Please cancel my subscription. I have tried several times over the last couple months and have been unsuccessful. Thank you for your help.
    Chris
    678.301.9891

    5 votes

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    6 comments  ·  Other  ·  Admin →
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  7. I don't like this new look. Please go back to the old management page so I can easily find all my files in one place like I used to.

    Like how many are still out for signature??????

    I can't even find that. So utterly annoyed with this new view. Must we have a world of APPS for everything?

    This is business NOT SOCIAL MEDIA.

    5 votes

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    3 comments  ·  Other  ·  Admin →
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  8. I had unsubstantiated Acrobat since 1 year ago, but it still charged fee every month till Mar even though I had feedback via chat few times
    . please help to check. i would like to request for refund

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  9. Acrobat Pro DC will not download. I keep getting an error message - see attached.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  10. WTF? Why does my echosign now redirect me to a "document cloud" and I cannot manage reminders anymore?

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  11. pour le site, je ne sais pas, je ne vois pas l'intérêt du service. en général google drive ou one drive font mieux le travail.

    pour ce qui est du logiciel, c'est de pire en pire. j'aimerais vraiment faire un retour sur le sujet, mais l'utilisateur est bon qu'à payer non ?

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  12. Interested in how to cancel service due to new layout. Want billing to be pro-rated and want credit for remainder of time left on plan. Do not want to pay for this service anymore, the new layout has ruined it for me. I have been using this since 2012 when it was still EchoSign. You have lost a once-loyal customer over this terrible terrible layout change. I do not feel like you will listen to customers and offer an option to revert to the old style. You ask for suggestions but Adobe will never undo what they already did. You…

    4 votes

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    4 comments  ·  Other  ·  Admin →
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  13. I no longer can see the clients I have sent contracts to. everything just gives the template name. Also I cant figure out how to finish prefilling a item I started. This is so confusing.

    4 votes

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    2 comments  ·  Other  ·  Admin →
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  14. I already pay for this every single month. With this sign in info. Yet you want me to pay again to use this on my laptop, which I am tying to get up to date as my regular computer is slowly dying and I don't want to be caught w/o a functioning computer.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Why do I always need to contact customer care before I can convert docs to PPT?

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  16. Please add a keyboard shortcut for the "add text comment" tool. I use this all the time and even with it in my quick tools it is cumbersome and slow to have to constantly mouse around.

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  17. Please help, I just enrolled to Adobe Acrobat this month but I cannot use it because it is crashing even before it opens fully

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  18. 1) Let users add multiple signatures so that for instance husband and wife could sign a document without needing to send it to themselves via document cloud also because some of us would not want documents with personal signatures on the cloud to begin with
    2) Allow users to delete (securely and for good) any of the documents that had to be uploaded to the document cloud. So far I see no option to accomplish that and that's a terrible UX... had to reach out to assistant in chat! Thanks.

    3 votes

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    2 comments  ·  Other  ·  Admin →
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  19. Hi,

    I am Tamojit ...live in the UAE. I used my old Saudi mobile number and its still active in Adobe Cloud. Could you send me the link where I can change my registered mobile with you to my present UAE mobile number.

    My registered ID with you is : jtghosh@rediffmail.com

    Thanking you,

    Dr Tamojit Ghosh
    UAE

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  20. I am unable to load my Acrobat Pro DC to my new computer.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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