675 results found

1. still charged me even I had unsubstantiated Acrobat 1 yr ago

   I had unsubstantiated Acrobat since 1 year ago, but it still charged fee every month till Mar even though I had feedback via chat few times
   . please help to check. i would like to request for refund

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2. Keyboard shortcut for "add text comment"

   Please add a keyboard shortcut for the "add text comment" tool. I use this all the time and even with it in my quick tools it is cumbersome and slow to have to constantly mouse around.

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   Under review  ·  AdminShweta Sharda (Admin, Adobe) responded

   Thanks Peter for reaching out. We will consider your request and discuss internally.

   Regards,
   Shweta

3. CANNOT OPEN ADOBE ACROBAT PRO DESKTOP

   Please help, I just enrolled to Adobe Acrobat this month but I cannot use it because it is crashing even before it opens fully

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4. Can't delete document from document cloud

   1) Let users add multiple signatures so that for instance husband and wife could sign a document without needing to send it to themselves via document cloud also because some of us would not want documents with personal signatures on the cloud to begin with
   2) Allow users to delete (securely and for good) any of the documents that had to be uploaded to the document cloud. So far I see no option to accomplish that and that's a terrible UX... had to reach out to assistant in chat! Thanks.

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5. Cannot Use Version-Not In English-Cannot Read It

   I received a Dutch version and cannot use it since I cannot read Dutch. How do I change it to English or receive the English version?"

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6. Reminders are missing!

   WTF? Why does my echosign now redirect me to a "document cloud" and I cannot manage reminders anymore?

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7. give power to your users, not to you

   pour le site, je ne sais pas, je ne vois pas l'intérêt du service. en général google drive ou one drive font mieux le travail.

   pour ce qui est du logiciel, c'est de pire en pire. j'aimerais vraiment faire un retour sur le sujet, mais l'utilisateur est bon qu'à payer non ?

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8. READY TO CANCEL - PLEASE CONTACT ME

   Interested in how to cancel service due to new layout. Want billing to be pro-rated and want credit for remainder of time left on plan. Do not want to pay for this service anymore, the new layout has ruined it for me. I have been using this since 2012 when it was still EchoSign. You have lost a once-loyal customer over this terrible terrible layout change. I do not feel like you will listen to customers and offer an option to revert to the old style. You ask for suggestions but Adobe will never undo what they already did. You have your ways and I have mine. Mine is to part ways with Adobe Sign. Please contact me regarding a pro-rated bill and whatever credits may be due to us.

   Interested in how to cancel service due to new layout. Want billing to be pro-rated and want credit for remainder of time left on plan. Do not want to pay for this service anymore, the new layout has ruined it for me. I have been using this since 2012 when it was still EchoSign. You have lost a once-loyal customer over this terrible terrible layout change. I do not feel like you will listen to customers and offer an option to revert to the old style. You ask for suggestions but Adobe will never undo what they already did. You… more

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9. new lay out is confusing and hard to navigate

   I no longer can see the clients I have sent contracts to. everything just gives the template name. Also I cant figure out how to finish prefilling a item I started. This is so confusing.

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10. changing language back to English

    how do I change this back to english? google says to click on account which is Konto in German but I can't find it.

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11. Essay

    Who can help me write my essay?

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    Need Info  ·  AdminSusan Flynn (Admin, Adobe) responded

    Hello, thank you for your feedback.

    Do you have any question about our products or services on Acrobat Web?

12. I already pay for this monthly - on my regular compute it's in the process of dying, I'm trying to update this laptop.

    I already pay for this every single month. With this sign in info. Yet you want me to pay again to use this on my laptop, which I am tying to get up to date as my regular computer is slowly dying and I don't want to be caught w/o a functioning computer.

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13. Cant convert to PPT

    Why do I always need to contact customer care before I can convert docs to PPT?

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14. CANNOT COMPRESS FILES

    I cannot compress pdf files. It sys to contact customer support.

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15. change of mobile number

    Hi,

    I am Tamojit ...live in the UAE. I used my old Saudi mobile number and its still active in Adobe Cloud. Could you send me the link where I can change my registered mobile with you to my present UAE mobile number.

    My registered ID with you is : jtghosh@rediffmail.com

    Thanking you,

    Dr Tamojit Ghosh
    UAE

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16. Edit PDF

    Trying to edit a PDF & 'Edit PDF' has been removed from the docket/dashboard. Everything else is still in place but edit, is there a way to get edit added back?

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    Gathering Feedback  ·  cfrench responded

    It looks like you posted this feedback from Document Cloud on the web. To edit a PDF file, you’ll need to download Acrobat which you can do from here – https://documentcloud.adobe.com/link/appcenter/.

    Let us know if you still have questions.

17. Can't download to computer Acrobat PRO DC

    I am unable to load my Acrobat Pro DC to my new computer.

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18. programa só dar erro

    Não consigo baixar o Adobe Pro DC...
    Preciso de ajuda por favor...

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19. Adobe extortionate practices

    I am so disgusted with Adobe and their approach to disabling legitimately purchased Acrobat Pro XI that I have deleted my software and purchased PDF Element6 Pro. Their price is better than yours, the utility it provides is all that I require and I only have to pay for it the one time and not be subject to Adobe's extornionate practices. I bought Pro XI bundled with a Fujitsu 1200M scanner. Go after them not me if its 'counterfeit'. I shall avoid using or recommending Adobe software from now onwards.

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20. access to older documents

    Is there a way for us to access all of the documents that we had in our account before the app changed?

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