805 results found

1. READY TO CANCEL - PLEASE CONTACT ME

   Interested in how to cancel service due to new layout. Want billing to be pro-rated and want credit for remainder of time left on plan. Do not want to pay for this service anymore, the new layout has ruined it for me. I have been using this since 2012 when it was still EchoSign. You have lost a once-loyal customer over this terrible terrible layout change. I do not feel like you will listen to customers and offer an option to revert to the old style. You ask for suggestions but Adobe will never undo what they already did. You have your ways and I have mine. Mine is to part ways with Adobe Sign. Please contact me regarding a pro-rated bill and whatever credits may be due to us.

   Interested in how to cancel service due to new layout. Want billing to be pro-rated and want credit for remainder of time left on plan. Do not want to pay for this service anymore, the new layout has ruined it for me. I have been using this since 2012 when it was still EchoSign. You have lost a once-loyal customer over this terrible terrible layout change. I do not feel like you will listen to customers and offer an option to revert to the old style. You ask for suggestions but Adobe will never undo what they already did. You… more

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2. nEW LAYOUT IS TERRIBLE

   I don't like this new look. Please go back to the old management page so I can easily find all my files in one place like I used to.

   Like how many are still out for signature??????

   I can't even find that. So utterly annoyed with this new view. Must we have a world of APPS for everything?

   This is business NOT SOCIAL MEDIA.

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3. Terrible version of Adobe Acrobat, not user friendly

   This product sucks! Bring back the stand-alone version of Adobe Acrobat Pro to be installed directly on the computer. It appears that no customer clinics were performed on this version of Adobe Acrobat as it has an absolutely terrible user interface and is not in any way user friendly.

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4. Wie kann ich mein Abo kostenlos Kündigen

   Wie kann ich mein Abo kostenlos kündigen?

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5. still charged me even I had unsubstantiated Acrobat 1 yr ago

   I had unsubstantiated Acrobat since 1 year ago, but it still charged fee every month till Mar even though I had feedback via chat few times
   . please help to check. i would like to request for refund

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6. Keyboard shortcut for "add text comment"

   Please add a keyboard shortcut for the "add text comment" tool. I use this all the time and even with it in my quick tools it is cumbersome and slow to have to constantly mouse around.

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   Under review  ·  AdminShweta Sharda (Admin, Adobe) responded

   Thanks Peter for reaching out. We will consider your request and discuss internally.

   Regards,
   Shweta

7. CANNOT COMPRESS FILES

   I cannot compress pdf files. It sys to contact customer support.

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8. CANNOT OPEN ADOBE ACROBAT PRO DESKTOP

   Please help, I just enrolled to Adobe Acrobat this month but I cannot use it because it is crashing even before it opens fully

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9. programa só dar erro

   Não consigo baixar o Adobe Pro DC...
   Preciso de ajuda por favor...

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10. Reminders are missing!

    WTF? Why does my echosign now redirect me to a "document cloud" and I cannot manage reminders anymore?

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11. give power to your users, not to you

    pour le site, je ne sais pas, je ne vois pas l'intérêt du service. en général google drive ou one drive font mieux le travail.

    pour ce qui est du logiciel, c'est de pire en pire. j'aimerais vraiment faire un retour sur le sujet, mais l'utilisateur est bon qu'à payer non ?

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12. new lay out is confusing and hard to navigate

    I no longer can see the clients I have sent contracts to. everything just gives the template name. Also I cant figure out how to finish prefilling a item I started. This is so confusing.

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13. changing language back to English

    how do I change this back to english? google says to click on account which is Konto in German but I can't find it.

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14. Essay

    Who can help me write my essay?

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    Need Info  ·  AdminSusan Flynn (Admin, Adobe) responded

    Hello, thank you for your feedback.

    Do you have any question about our products or services on Acrobat Web?

15. Too hard to cancel

    I need to cancel my plan immediately

    3 votes

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16. Convert PDF to Excel

    Convert it to excel, the data is messy

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    3 votes

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    Gathering Feedback  ·  AdminJennifer Vu (Admin, Adobe) responded

    Thank you for reaching out. Have you tried the "Open in Excel" feature after converting your PDF to Excel file format for better viewing experience? 

    Please see attached screen captures.

    
    

     Regards, 

    Jennifer 

    Acrobat Web Team

17. I already pay for this monthly - on my regular compute it's in the process of dying, I'm trying to update this laptop.

    I already pay for this every single month. With this sign in info. Yet you want me to pay again to use this on my laptop, which I am tying to get up to date as my regular computer is slowly dying and I don't want to be caught w/o a functioning computer.

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18. Cant convert to PPT

    Why do I always need to contact customer care before I can convert docs to PPT?

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19. Adobe Account Access app

    I want Adobe Account Access app on Mac. There are no reasons supporting only iPhone and iPad and not supporting Mac.

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20. Accidental deletion

    When you click the three dots to the right of the file (download, create, delete, combine, etc.) you have the download and delete right next to each other. Do you know how many times I have accidently deleted a file when trying to download it? There is also no undo or trash that you can retrieve a file you accidently delete. Can you please either move the download and delete buttons, away from each other. Or allow an option to undo, or restore from the trash, or a pop up that says "Are you sure you want to delete this item?" Just something that help prevent accidently deleting a file. I really appreciate you taking the time to read this, thank you in advance!

    When you click the three dots to the right of the file (download, create, delete, combine, etc.) you have the download and delete right next to each other. Do you know how many times I have accidently deleted a file when trying to download it? There is also no undo or trash that you can retrieve a file you accidently delete. Can you please either move the download and delete buttons, away from each other. Or allow an option to undo, or restore from the trash, or a pop up that says "Are you sure you want to delete this… more

    3 votes

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