251 results found
-
Complaint
I only subscribed for acrobat pro, why am I paying for 9 applications that I did not subscribe for, and how come my subscription increases without my consent. What you have done is illegal.
I request you to return the variation deducted from your end, and cancel my subscription with immediate effect.
1 vote -
Unhappy
Very disappointed with acrobat pro. Issues scaling between displays, constant popup "an internal error occurred". And if I want to cancel my plan because of these issues you are going to charge me 99.99? It is absurd that there is no simple option to cancel my subscription after the full year is over so that I don't automatically get renewed.
1 vote -
ONTEVREDEN
adobe acrobat blijft vastlopen. dit na een plan update. enorm frustrerend. ik heb alles al gedaan van afmelden, herstarten naar verwijderen en updaten. Ik kan zo onmogelijk mijn werk doen. Waar 50% van de tijd ik met PDF's moet werken. UITERMATEN ONTEVREDEN
1 vote -
Deceptive Practices
I only signed in with my Google account because your site made it seem that I would be able to use the products for free. Once I did sign up, your company wants me to start paying a fee to use.
Very deceitful.1 vote -
I have a subscription, but ADOBE seems to have no record and I can't do anything.
I paid for plan that allows me to convert PDFs to Word or Excel documents in 11/2022. When I try to do this I immediately get shifted to the Subscription page. I have a subscription although Adobe does appear to have a record of it.
1 vote -
Idiotic, Poorly Communicated and Pointless "Free Trial"
Why would you force me to create an account just to only be able to convert ONE PDF??? Ill thought through and cruel. Just pointless!
1 vote -
Purchasing subscription in Serbia
It is absolutely insane that you do not offer a direct purchase of subscription from Serbia, a country in the middle of Europe with 10 million people living here! It's 21st century guys!
1 vote -
Stick to the request
I've forgotten my password. I follow the steps to reset forgotten password, however I always end up with a sales pitch to upgrade. Please stick to the reset and stop interfering with the sales pitches
1 vote -
Terrible support system
The Support experience over the past 2 days has been like a dog chasing his tail..
being transferred to multiple different people, getting different answers that don't solve the problem. explaining the issue over and over to multiple different people. I'm still waiting to find a solution to my problem and have 2 support tickets open 883306/8833022 votes -
Adobe sucks
Google listing says free pdf editor yet as soon as I try to make an edit I need to subscribe. I will tell the original creator of this document to never send me a PDF ever again. It costs money for me to make the smallest of adjustments. Your product is a total waste of time!
1 vote -
Stop hiding the cancellation option!
Why do you make it so hard to cancel a subscription— where is the option?? this is exactly why I will never sign up again with Adobe.
1 vote -
Adobe PRO not uploading with all features
I have a new lap top & trying to upload software which I was successful with. However, all of the features of Adobe Pro are not loading. The 'edit PDF' feature is not loading.
This is the MAIN reason I subscribe and need help getting it to load.Please have someone contact me to assist in this.
Alex1 vote -
Worse application I have ever seen!
This is the most frustrating system I've ever used. I can't even access my files that way you have me set up here. Please stop charging me $14.99 a month for such lousy service Adobe!
1 voteHi Daniel,
Thanks for reaching out to us. Please use below link and then let us know if you are able to see your files - https://acrobat.adobe.com/link/documents/files
Regards,
Acrobat web team
-
reader opens instead of acrobat
when I try to open acrobat, reader opens instead. is this an issue with licensing? I have a pro subsription that should give me access to acrobat.
2 votes -
********
IT IS ABSURD THAT YOU HAVE TO PAY FOR A SUBSCRIPTION JUST TO ADD 2 PAGES TO A SINGLE PDF. WHY? THIS IS PREDATORY PRACTICE OF FORCING PEOPLE INTO PAYING FOR SOMETHING THEY ONLY NEED ONCE.
1 vote -
TERRIBLE BILLING PRACTICE
You are terrible people forcing me to pay an excessive feee if I want to cancel the product. This is just bad business practice. I was looking at the service to see if I needed it...I do not. I am not a big business but one person work. This is not needded for me. I can't believe I have to pay well over one hundered dollars for a service I would want to cancel. You guys are a RIP OFF and Awful.
1 vote -
I cancelled my subscription online and it is still active
Why have I been paying for this service for a year when I cancelled it? I see you have now started another year of subscription when I cancelled this already.
1 vote -
very expensive
Im trying to cancel my subscription, why you need to charge me 116 to cancel my subscription?
1 vote -
OneDrive connection unsat
Cannot download app. How do i get refund?
It is trying to force me to connect my OneDrive or use in Webversion. I do not want that. I just want the app on my machine.Error message attached. very frustrating.
If app install on desktop is not possible, please apply refund/cancellation.
1 vote -
Push new sales not help existing subscription
My laptop died, I got a new PC and I can see all information in my account about new products you'd like to sell me, but no information or links on how to download the product I actually subscribe to and need to install on my new device!!
1 vote
- Don't see your idea?